Front Desk Receptionist
3 weeks ago
As a leading global contract research organization, Fortrea is seeking a highly skilled and experienced receptionist to provide exceptional customer service and administrative support to our team. The ideal candidate will have a strong background in providing administrative support and customer service, with excellent communication and interpersonal skills.
Key Responsibilities:- Provide a professional and courteous reception service to all visitors, including answering phone calls and responding to inquiries.
- Use the computerized security access system to update and monitor security access cards, ensuring that all clients and visitors are logged in and issued with visitor passes where necessary.
- Ensure that the entrance to the building and office areas are always monitored and free of clutter during normal business hours.
- Inspect all front entrance doors to ensure proper and secure operation of doors and card access system, reporting any issues to the Office & Facilities Services Coordinator and the Site Leader.
- Book taxis or shuttle services for clients and visitors as needed.
- Receive, sort, and distribute packages and mail to individuals onsite or forward to appropriate recipients.
- Scan and email mail, such as AP invoices and legal correspondence, as required.
- Prepare postage and send mail and packages as needed.
- Forward incoming faxes and maintain a list of recipients' email addresses, physical addresses, and fax numbers for package, fax, and digital mail deliveries.
- Process all outgoing mail and packages for pick up daily.
The ideal candidate will have a minimum of 2-3 years of related experience and knowledge of computer programs, including MS Word and Excel. This is an onsite position located at our Durham, NC location, and hours are Monday-Friday, 8am-5pm EST. Fortrea is an Equal Opportunity Employer and welcomes applications from diverse candidates.
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