Front Desk Sales Associate

4 weeks ago


Durham, North Carolina, United States Massage Envy Full time
Unlock Your Earning Potential

Earn up to $25 per membership sold, plus your base hourly rate, as a Front Desk Sales Associate at Massage Envy. As a key member of our team, you'll drive our vision of total body care by executing the sales process and script, providing exceptional customer service, and promoting the value of our services and products.

Key Responsibilities:
  • Follow and execute the sales process and script to drive sales and revenue growth.
  • Provide outstanding customer service to ensure client satisfaction and loyalty.
  • Promote the benefits of our services and products to clients, including new and expanded services, and retail skin care products.
  • Drive member retention through outreach via phone and email to current members.
  • Protect our workplace culture by recognizing and supporting team goals and building positive relationships with team members.
Benefits:
  • Earn unlimited commissions and incentives in addition to your hourly rate.
  • Full-time employees receive a comprehensive benefits program, including medical, dental, and vision coverage through Anthem.
  • Other coverages offered include short- and long-term disability options, life insurance, spouse and dependent life insurance, accident insurance, and hospital indemnity.
  • Paid time off and discounted services and products for employee membership.
  • Opportunities for advanced growth and professional development based on performance.
Requirements:
  • Must be 18 years or older.
  • Ability to connect clients to memberships, services, and retail products to support the mission of total body care.
  • Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.
  • Experts in customer service who make everyone they interact with feel valued and supported.
  • Fast on their feet with the ability to think critically, juggle multiple tasks, and set priorities.
  • Passionate people who love what they do and bring their drive and excitement to work with them every day.
Our Commitment to You:

As the largest Massage Envy Franchise owners, we pride ourselves on accountability, integrity, and teamwork. We invest in your personal and professional growth by encouraging open communication and providing ongoing training and development supported by a structured management team to help you succeed.

We are proud to be an EEO/AA employer and welcome applicants from diverse backgrounds.


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