Front Desk Representative

3 days ago


Durham, North Carolina, United States Summit Hospitality Incorporated Full time
Job Summary

We are seeking a highly skilled and experienced Front Desk Agent to join our team at Summit Hospitality Incorporated. The successful candidate will be responsible for providing exceptional customer service to our guests, handling front desk operations, and ensuring a seamless guest experience.

Key Responsibilities
  • Provide personalized service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Manage front desk operations, including check-in, check-out, and room assignments.
  • Process guest payments, handle cash and credit transactions, and maintain accurate records.
  • Respond to guest inquiries, provide information on hotel facilities and services, and make recommendations for local attractions and activities.
  • Work collaboratively with other departments to ensure a smooth and efficient guest experience.
  • Participate in hotel safety and security procedures, including emergency response and evacuation procedures.
  • Perform other duties as assigned by management.
Requirements
  • 2+ years of experience in a front desk or customer service role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to lift 50 pounds and stand for long periods.
  • Valid driver's license and ability to drive company vehicle.


  • Durham, North Carolina, United States Summit Hospitality Incorporated Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Agent to join our team at Summit Hospitality Incorporated. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling daily operations, and ensuring a seamless experience for all visitors.Key ResponsibilitiesProvide customer service to...


  • Durham, North Carolina, United States Summit Hospitality Group Full time

    Job SummaryThe Front Desk Agent for Summit Hospitality Group is responsible for delivering exceptional guest experiences while managing daily hotel operations.Key ResponsibilitiesProvide personalized service to guests, addressing their needs and concerns in a timely and professional manner.Process guest arrivals and departures, ensuring accurate and...


  • Durham, North Carolina, United States Summit Hospitality Incorporated Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Agent to join our team at Summit Hospitality Group. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling daily operations, and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesProvide customer...


  • Durham, North Carolina, United States Summit Hospitality Group Full time

    Job SummaryThe Front Desk Agent is responsible for providing exceptional customer service to guests, ensuring a memorable experience at our hotel. This role involves conducting daily operations, interacting with guests, and maintaining a high level of professionalism.Key ResponsibilitiesProvide personalized service to guests, addressing their needs and...


  • Durham, North Carolina, United States Island Hospitality Full time

    Job Title: Front Desk AgentWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Island Hospitality. As a key member of our front desk operations, you will be responsible for providing exceptional guest service, managing front desk operations, and being a point of reference for our guests and vendors.Key...


  • Durham, North Carolina, United States Ennismore Full time

    Job Title: Front Desk AgentWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at 21c Museum Hotels. As the face of our hotel, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Respond to guest inquiries and requests in a professional...


  • Durham, North Carolina, United States Island Hospitality Full time

    Job Title: Front Desk AgentWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at Island Hospitality. As a key member of our front desk operations, you will be responsible for providing exceptional guest service, managing front desk operations, and being a point of reference for our guests and vendors.Key...


  • Durham, North Carolina, United States Remington Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Front Desk Agent to join our team at Remington. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling reservations, and managing front office operations.Key ResponsibilitiesGuest Services: Greet and communicate cordially with guests,...


  • Durham, North Carolina, United States Dimension Hospitality Full time

    Job SummaryDimension Hospitality is seeking a highly skilled and customer-focused Front Desk Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience from check-in to check-out.Key Responsibilities:Guest Check-In/Check-Out:...


  • Durham, North Carolina, United States AccorHotel Full time

    Job Title: Front Desk AgentAt 21c Museum Hotels, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As the face of our hotel, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Respond to guest inquiries and requests in a...


  • Durham, North Carolina, United States AccorHotel Full time

    Job Title: Front Desk AgentAt 21c Museum Hotels, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As the face and voice of our hotel, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Respond to guest inquiries and requests in a...


  • Durham, North Carolina, United States Ennismore Full time

    Job Title: Front Desk AgentAbout the Role:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at 21c Museum Hotels. As the face of our hotel, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Respond to guest inquiries and requests in...


  • Durham, North Carolina, United States Shaner Hotel Group Full time

    Job Summary We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Durham Marriott City Center. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling guest complaints, and ensuring a smooth check-in and check-out process. Key Responsibilities Provide superior guest services,...


  • Durham, North Carolina, United States GoDog Full time

    Job Title: Front Desk AttendantAt GoDog, we are seeking a highly organized and customer-focused individual to join our team as a Front Desk Attendant. This role is responsible for providing exceptional customer service, engaging with new and existing customers, and participating in administrative tasks to ensure seamless communication with customers and the...

  • Front Desk Supervisor

    3 weeks ago


    Durham, North Carolina, United States 21c Museum Hotels Full time

    Job Title: Front Desk SupervisorJob Summary:We are seeking a highly organized and customer-focused Front Desk Supervisor to join our team at 21c Museum Hotels. As a Front Desk Supervisor, you will be responsible for ensuring the smooth operation of the front desk, providing exceptional guest service, and leading a team of front desk agents.Key...

  • Front Desk Supervisor

    2 weeks ago


    Durham, North Carolina, United States Ennismore Full time

    Front Desk SupervisorAt 21c Museum Hotels, we're looking for a skilled Front Desk Supervisor to join our team. As a key member of our front office team, you'll be responsible for ensuring a seamless guest experience from check-in to check-out.Key Responsibilities:Manage front desk operations, including check-in, check-out, and guest services.Supervise front...

  • Front Desk Supervisor

    3 weeks ago


    Durham, North Carolina, United States Ennismore Full time

    Job Title: Front Desk SupervisorAbout the Role:We are seeking a highly organized and customer-focused Front Desk Supervisor to join our team at 21c Museum Hotels. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences, managing front desk operations, and providing exceptional customer service.Key...


  • Durham, North Carolina, United States AccorHotel Full time

    Job Title: Front Desk SupervisorAs a Front Desk Supervisor at 21c Museum Hotels, you will be responsible for handling internal and external guest issues, ensuring all front desk and valet functions are completed accurately and efficiently. You will also act as a liaison between Front Desk, Housekeeping, and Engineering, and ensure that all requests to these...

  • Front Desk Supervisor

    24 hours ago


    Durham, North Carolina, United States 21c Museum Hotels Full time

    Job Title: Front Desk Supervisor21c Museum Hotels is seeking a highly organized and customer-focused Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for ensuring seamless guest experiences and providing exceptional service to our guests.Key Responsibilities:Manage front desk and valet operations,...

  • Front Desk Supervisor

    4 weeks ago


    Durham, North Carolina, United States AccorHotel Full time

    Job Title: Front Desk SupervisorAt 21c Museum Hotels, we're looking for a skilled Front Desk Supervisor to join our team. As a key member of our front office team, you'll be responsible for ensuring seamless guest experiences and providing exceptional customer service.Key Responsibilities:Manage front desk and valet operations, ensuring efficient and...