Client Service Representative

2 weeks ago

Kansas City, Missouri, United States Country Club Bank Full time
Key Responsibilities:
  • Exhibits dedication, reliability, and respect for team dynamics through consistent attendance and adherence to the agreed-upon schedule.
  • Maintains a professional demeanor in appearance, communication, and focus.
  • May require travel to various financial centers within designated regions.
  • Welcomes and assists clients upon their arrival at the Financial Center, ensuring exceptional service throughout the interaction.
  • Accurately processes a variety of transactions in accordance with established policies and procedures, addressing additional client requests or service issues as needed.
  • Handles daily night drop and ATM deposits, ensuring proper balancing under dual control.
  • Safeguards teller cash in alignment with authority levels as outlined in the Authorities and Guidelines.
  • Aims for the achievement of personal sales and service objectives, meeting the minimum performance standards as detailed in the performance scorecard for this role. Utilizes consultative selling techniques to identify and provide tailored solutions through bank products and services.
  • Manages cash transactions with precision to uphold an acceptable cash difference record.
  • Ensures the confidentiality of client information in accordance with the Bank's Non-solicitation and Non-disclosure policies.
  • Oversees operational workflows within the teller area, adhering to compliance, audit, and regulatory standards.
  • Participates in ongoing training and Financial Center meetings as expected.
  • Handles customer service inquiries, sales, new account openings, and referrals to other business partners as necessary to support the banker in the financial center.
  • Performs additional tasks as assigned.
Qualifications and Preferred Skills:
  • Education: High School diploma or equivalent.
  • Experience: Retail sales/service experience, including cash handling, or prior teller experience is preferred.
  • Strong written and verbal communication skills.
  • Exhibits and maintains a high level of professionalism.
  • Demonstrates a strong commitment to confidentiality and integrity.
  • Excellent time management abilities.
  • Attention to detail is essential.
  • Proficient in computer usage.
  • Proactive sales and service skills, including making outbound calls to clients.
Work Hours: Financial Center operates from 8:30 am to 5:30 pm, Monday through Friday, and 8:45 am to 12:15 pm on Saturdays and non-essential holidays. Hours will be determined based on the staffing needs of the financial center.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or discriminate against employees or applicants for inquiring about, discussing, or disclosing their own pay or the pay of another employee or applicant. However, employees with access to compensation information as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals without access to that information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal obligation to provide information. 41 CFR c)

  • Client Services Representative

    1 day ago

    Kansas City, Missouri, United States American Century Investment Services, Inc. Full time

    About American Century InvestmentsAs a leading global asset manager, American Century Investments is dedicated to delivering investment results and building long-term client relationships. Our firm is committed to providing institutional-quality, actively managed solutions with a performance-centered mindset.Job SummaryThe Client Services Representative is...

  • Client Services Representative

    20 hours ago

    Kansas City, Missouri, United States Abbott Full time

    About the RoleAs a Client Services Representative at Abbott, you will play a critical role in ensuring the smooth operation of our medical review process. Under the supervision of the Client Service Manager, you will interface with our vendors to provide administrative support, communicate with clients, donors, labs, and clinicians to handle drug test...

  • Client Services Representative

    2 days ago

    Kansas City, Missouri, United States American Century Investment Services, Inc. Full time

    About the RoleWe are seeking a highly skilled Client Services Representative to join our team at American Century Investments Services, Inc. This individual will be responsible for facilitating positive interactions with our internal and external clients by providing exceptional transactional and service excellence.Key ResponsibilitiesInterpret and complete...

  • Customer Service Sales Representative

    2 weeks ago

    Kansas City, Missouri, United States Veterans Canteen Service - VCS Full time

    Exciting Career OpportunityCompetitive Hourly Rate: $16.87This is a Temporary Position with a Duration of Up to 1 YearSeeking a Better Work-Life Balance?Join a Respected Organization Committed to Supporting VeteransAvailable Position: Team MembersKey Responsibilities:Deliver Outstanding Customer Service as a Sales RepresentativeEngage in Retail Sales to...

  • Client Services Representative I

    7 days ago

    Kansas City, Missouri, United States Capitol Federal Savings Bank Full time

    Job Overview: Position Summary The individual in this role is accountable for accurately executing financial transactions and serving as a reliable source of information for our clientele, whether in-person, via drive-thru, or over the phone. This position emphasizes delivering friendly, professional, and confidential assistance to both customers and Bank...

  • Client Service Representative

    2 weeks ago

    Kansas City, Missouri, United States Cosentino's Food Stores Full time

    Customer Service Clerk Position Objective: To enhance the shopping experience for customers by delivering the most efficient and courteous service possible.Reporting Structure: This role reports directly to the Office Manager. Status: This is a non-exempt position. Knowledge Requirements:The following outlines the necessary certifications, education, or...

  • Customer Service Representative

    2 days ago

    Kansas City, Missouri, United States Kansas City Standard Full time

    Job DescriptionCompany Overview:The Kansas City Standard is a rapidly expanding local business specializing in sales and customer enrollment services. Our mission is to provide exceptional solutions to local businesses while delivering top-notch customer experiences. As we continue to grow, we are seeking an enthusiastic and motivated Entry Level Business...

  • Customer Service Representative

    3 hours ago

    Kansas City, Missouri, United States Strategic Staffing Solutions Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Strategic Staffing Solutions. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients and their customers.Key...

  • Financial Services Representative

    2 days ago

    Kansas City, Missouri, United States Northwestern Mutual Full time

    Opportunity Overview:As a Financial Representative with Northwestern Mutual, you will play a critical role in helping clients achieve and maintain financial security by providing expert financial advice and matching solutions with their unique needs and goals.Develop strong relationships with clients and foster long-term partnerships built on trust and...

  • Sales and Service Representative

    2 days ago

    Kansas City, Missouri, United States Clean Harbors Full time

    About the RoleClean Harbors is seeking a highly motivated and safety-focused Sales and Service Representative to join our team. As a Sales and Service Representative, you will be responsible for providing exceptional customer service, selling products and services, and ensuring the safe and efficient operation of our vehicles and equipment.Key...

  • Service Coordination Representative

    2 weeks ago

    Kansas City, Missouri, United States Dmlawusa Full time

    DMLawUSAPosition: Customer Service RepresentativeLocation: Remote - Full TimeCOMPENSATION: Competitive salary based on experienceKey Qualifications:Positive and client-focused demeanor with the capability to handle multiple tasks efficiently.Consistent attendance is essential.REPORTS TO: Office ManagerEMPLOYMENT TYPE: Non-ExemptAbout DMLawUSA: DMLawUSA is a...

  • Customer Service Representative

    2 days ago

    Kansas City, Missouri, United States Dmlawusa Full time

    About Us:Dmlawusa is a premier personal injury law firm headquartered in the heart of the country. Founded in 2013 by Mike DiPasquale and Jason Moore, our growth has been driven by the professional and compassionate legal representation provided to clients after a traumatic and sometimes life-altering event of a personal injury.Job Summary:We are seeking a...

  • Customer Service Representative

    7 days ago

    Kansas City, Missouri, United States Fresh Form Draft Full time

    Customer Service RepresentativeDepartment: Fresh Form Draft Employment Type: Full Time Location: Kansas City, MO Compensation: $850 - $1,250 / week Job Overview: We are seeking a committed and client-oriented Customer Service Representative to become a vital part of our support team. The ideal candidate will manage both incoming and outgoing communications,...

  • Customer Service Representative

    21 hours ago

    Kansas City, Missouri, United States Prestige Transportation Full time

    About the RolePrestige Transportation is seeking a highly skilled and detail-oriented Customer Service Representative to join our team as a Reservationist. As a key member of our client care team, you will be responsible for providing exceptional service to our clients, handling incoming calls, and assisting with quoting and booking transportation...

  • Customer Service Representative

    17 hours ago

    Kansas City, Missouri, United States Fresh Form Draft Full time

    Job Title: Front Office RepresentativeWe are seeking a dedicated and enthusiastic Front Office Representative to join our team at Fresh Form Draft. This vital role serves as the first point of contact for our clients and visitors, ensuring a warm welcome and efficient service.Key Responsibilities:Greet and assist visitors in a friendly and professional...

  • Service Operations Representative

    2 weeks ago

    Kansas City, Missouri, United States Schenck Process Group Full time

    Position OverviewThe Customer Service Representative plays a crucial role in delivering outstanding service to our clients. This position involves collaboration with various departments including Aftermarket Sales, Purchasing, Production Engineering, Operations, Accounting, and Collections to achieve corporate objectives.Key ResponsibilitiesReview purchase...

  • Customer Service Representative

    2 days ago

    Kansas City, Missouri, United States David Krough - State Farm Agency Full time

    Job OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Licensed Customer Service Representative at David Krough - State Farm Agency.Job SummaryThe successful candidate will be responsible for providing exceptional customer service, building strong relationships with clients, and promoting insurance products to...

  • Client Relations Representative

    2 weeks ago

    Kansas City, Missouri, United States GO Car Wash Full time

    Position Title: Customer Concierge Teammate (CCT)Overview:The Customer Concierge Teammate (CCT) plays a vital role in establishing and nurturing relationships with both new and existing clientele. This position involves promoting membership options and enhancing service offerings through effective sales techniques. The CCT is dedicated to delivering...

  • Customer Service Representative

    2 hours ago

    Kansas City, Missouri, United States Ace Handyman Services Kansas City Full time

    About the RoleAce Handyman Services Kansas City is seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our sales and service team, you will be responsible for delivering exceptional customer service and sales experience to our clients.Key ResponsibilitiesCustomer Service: Respond to incoming sales...

  • Client Services Manager

    2 weeks ago

    Kansas City, Missouri, United States Home Instead Full time

    Objective:Home Instead is seeking a compassionate, persuasive, and motivated individual to join our team as a Client Services Manager. Our mission is to enhance the lives of seniors in our community by providing a range of non-medical services that enable them to age gracefully and with dignity.The Client Services Manager will undertake various...