Senior Logistics Operations Leader

2 weeks ago


Los Angeles, California, United States CookUnity Full time

About CookUnity

CookUnity is a unique marketplace that connects skilled chefs with consumers, transforming the meal delivery landscape. We specialize in providing small-batch, high-quality meals crafted by a diverse group of exceptional chefs from various cities, ensuring a wide array of culinary options for our customers.

With a commitment to delivering over 1 million meals monthly, we empower chefs to enhance their earnings while fostering their professional growth. Our mission extends to supporting local communities, partnering with organizations to address food insecurity.

The Role

As the Senior Logistics Operations Leader, you will play a pivotal role in ensuring an exceptional experience for both our customers and chefs. You will collaborate closely with various departments and report directly to the Market Director.

Your primary focus will be managing the daily operations of the Seattle market, implementing strategies for operational excellence, and driving continuous improvement initiatives.

Key Responsibilities

  • Develop and lead a fulfillment and logistics team, equipping them with essential tools, comprehensive training, and clear guidance.
  • Manage relationships with local and regional delivery partners to guarantee timely meal deliveries.
  • Foster a positive team environment that encourages feedback and adaptability to enhance the customer experience.
  • Ensure adherence to health and safety regulations.
  • Work alongside the Customer Experience team to refine delivery processes and address any exceptions or requests.
  • Identify and resolve complex logistical challenges effectively.

Qualifications

  • Minimum of 4 years in a management or supervisory role.
  • Experience in fulfillment, shipping, or logistics operations is highly desirable.
  • Background in the restaurant or food industry is advantageous.
  • Proficient in MS Office and Google Suite applications.
  • Exceptional communication and organizational skills.
  • Conversational proficiency in Spanish or another language is a plus.
  • Ability to lift up to 50 pounds and manage heavier loads as required.
  • Willingness to work in temperature-controlled environments.
  • Onsite presence is required.
  • Availability for weekend and holiday shifts.

Benefits

  • Comprehensive health insurance coverage.
  • Paid time off and sick leave policies.
  • Stock options available from day one.
  • Eligibility for bi-annual performance bonuses.
  • Generous family leave policy for primary and secondary caregivers.
  • Compassionate leave available as needed.
  • Monthly CookUnity credits for our delicious meals.
  • Wellness perks including access to a nutritional coach and fitness subsidies.
  • Personalized coaching in Spanish.

Compensation

Compensation will be determined based on the candidate's experience, skills, and market alignment.

Equal Opportunity Employer

CookUnity is committed to fostering an inclusive environment free from discrimination. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.



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