Current jobs related to Hotel Operations Manager - Knoxville, Tennessee - Residence InnCourtyard

  • Hotel Operations Manager

    4 days ago

    Knoxville, Tennessee, United States Gibson Hotel Management Full time

    Job SummaryGibson Hotel Management, Inc. is seeking a highly skilled and experienced General Manager to lead our hotel operations. As a key member of our team, you will be responsible for ensuring the highest level of service and quality in all aspects of hotel management.Key ResponsibilitiesSupervise and monitor front desk staff, executive housekeeper,...

  • Hotel Operations Manager

    1 month ago

    Knoxville, Tennessee, United States Gibson Hotel Management Full time

    Job DescriptionGibson Hotel Management, Inc. is a leading hotel management, investment, and hotel development company based in Knoxville, Tennessee. We pride ourselves on our track record of success and our commitment to integrity, experience, and discipline. We are seeking a highly skilled and experienced General Manager to lead our team to...

  • Hotel Operations Director

    2 weeks ago

    Knoxville, Tennessee, United States Peachtree Hospitality Management Full time

    Join Peachtree Hospitality Management as a General Manager and lead with empathy, effective communication, and financial focus to manage all aspects of hotel operations. As a key member of our team, you will cultivate team synergy to deliver the ultimate guest experience. Our service culture is built on a foundation of regional team and company...

  • Hotel Guest Service Representative

    1 month ago

    Knoxville, Tennessee, United States Kana Hotel Group Full time

    Primary ResponsibilitiesWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Kana Hotel Group. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience from check-in to check-out.Key Responsibilities:Greet...

  • Assistant General Manager

    1 month ago

    Knoxville, Tennessee, United States Gibson Hotel Management Full time

    Job Title: Assistant General ManagerWe are seeking a highly motivated and dynamic individual to join our team as an Assistant General Manager at Gibson Hotel Management.The successful candidate will be responsible for directing and coordinating hotel activities to achieve optimum efficiency and economy of operations, while maximizing the hotel's full...

  • Assistant General Manager

    3 weeks ago

    Knoxville, Tennessee, United States Kana Hotel Group Full time

    About Kana Hotel GroupKana Hotel Group is a leading hospitality company that strives to deliver exceptional service and value to its guests.Job SummaryWe are seeking a highly motivated and experienced Assistant General Manager to join our team. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of our hotel and...

  • Executive Housekeeping Manager

    1 month ago

    Knoxville, Tennessee, United States Kana Hotel Group Full time

    Job Title: Executive HousekeeperKana Hotel Group is committed to delivering exceptional guest experiences and maintaining the highest standards of quality and service. As an Executive Housekeeper, you will play a critical role in ensuring the cleanliness and comfort of our guests.Key Responsibilities:Supervise and manage housekeeping staff, including hiring,...

  • Hotel Maintenance Specialist

    2 months ago

    Knoxville, Tennessee, United States Embassy Suites Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Maintenance Technician to join our team at Embassy Suites. As a Maintenance Technician, you will be responsible for ensuring the smooth operation of our hotel's facilities and equipment.Key ResponsibilitiesConduct routine maintenance and repairs on hotel equipment and facilitiesInspect and...

  • Corporate Revenue Manager

    1 month ago

    Knoxville, Tennessee, United States Gibson Hotel Management Full time

    Job Title: Corporate Revenue ManagerGibson Hotel Management, Inc. is seeking a highly skilled Corporate Revenue Manager to join our team. As a key member of our revenue management team, you will be responsible for maximizing revenue across our portfolio of Marriott-based properties.Key Responsibilities:Develop and implement revenue management strategies to...

  • Hotel Cleaning Specialist

    1 month ago

    Knoxville, Tennessee, United States Crowne Plaza Knoxville Full time

    Hotel Cleaning Specialist At Crowne Plaza Knoxville, we're seeking a skilled Hotel Cleaning Specialist to join our housekeeping team. As a key member of our staff, you'll be responsible for ensuring our hotel rooms are clean and tidy for our guests. Responsibilities • Provide exceptional customer service to our guests • Clean and maintain guest...

  • Hotel Cook

    2 weeks ago

    Knoxville, Tennessee, United States Embassy Suites by Hilton Knoxville Downtown Full time

    Job OpportunityEmbassy Suites by Hilton Knoxville Downtown is seeking a skilled and experienced Hotel Cook to join our culinary team. This individual will be responsible for preparing and cooking high-quality meals for our guests, while ensuring efficient food service in our hotel restaurant.Key ResponsibilitiesPrepare and cook a variety of dishes using...

  • Hotel Cook

    4 weeks ago

    Knoxville, Tennessee, United States Embassy Suites by Hilton Knoxville Downtown Full time

    Job OpportunityEmbassy Suites by Hilton Knoxville Downtown is seeking a skilled and experienced Hotel Cook to join our culinary team. This individual will be responsible for preparing and cooking high-quality meals for our guests, while ensuring efficient food service in our hotel restaurant.Key ResponsibilitiesPrepare and cook a variety of dishes using...

  • Hotel Cook

    2 weeks ago

    Knoxville, Tennessee, United States Embassy Suites by Hilton Knoxville Downtown Full time

    Job OpportunityEmbassy Suites by Hilton Knoxville Downtown is seeking a skilled Hotel Cook to enhance our culinary team. This role involves preparing and cooking high-quality meals for our guests, ensuring exceptional food service and maintaining a clean and safe kitchen environment.Key ResponsibilitiesPrepare and cook a variety of dishes using fresh...

  • Hotel Cook

    2 weeks ago

    Knoxville, Tennessee, United States Embassy Suites by Hilton Knoxville Downtown Full time

    Job OpportunityWe are seeking a skilled and experienced Hotel Cook to join our team at Embassy Suites by Hilton Knoxville Downtown.This individual will be responsible for preparing and cooking high-quality meals for our guests, while ensuring efficient food service in our hotel restaurant.This is a full-time, hourly position in the hospitality industry,...

  • Sales Director

    4 days ago

    Knoxville, Tennessee, United States Gibson Hotel Management Full time

    Job DescriptionThe Corporate Director of Sales for Gibson Hotel Management is a key role that requires a strong leader to execute comprehensive sales strategies and drive revenue growth. This position involves collaborating with the VP of Sales and Marketing to develop and implement sales plans that meet and exceed top-line revenue goals.The ideal candidate...

  • Hotel Cook

    4 weeks ago

    Knoxville, Tennessee, United States Embassy Suites KnoxvilleWest, TN Full time

    {"title": "Job Description", "content": "Job OverviewKana Hotel Group is a leading hospitality company that values its employees and strives to create a positive work environment. As a Hotel Cook, you will play a crucial role in delivering exceptional dining experiences to our guests.ResponsibilitiesPrepare and cook food to the highest standards, using...

  • Hotel Housekeeper Position

    3 days ago

    Knoxville, Tennessee, United States Crowne Plaza Knoxville Full time

    Job Title: Hotel HousekeeperWe are seeking a detail-oriented and organized Hotel Housekeeper to join our team at Crowne Plaza Knoxville. As a Hotel Housekeeper, you will be responsible for ensuring that our guest rooms are clean and tidy according to our hotel's standards.Responsibilities:Perform basic cleaning duties such as making beds, removing trash,...

  • Hotel Cleaner

    1 week ago

    Knoxville, Tennessee, United States Crowne Plaza Knoxville Full time

    Transform Spaces into Clean SanctuariesWe're seeking a detail-oriented and organized Housekeeper to join our Crowne Plaza Knoxville team. As a Housekeeper, you'll be responsible for ensuring our hotel guests have a wonderful stay with us.Key Responsibilities:Perform basic cleaning duties, including making beds, removing trash, mopping, dusting, and cleaning...

  • Hotel Cleaning Specialist

    2 weeks ago

    Knoxville, Tennessee, United States Crowne Plaza Knoxville Full time

    Clean and Tidy Guest Rooms We're seeking a detail-oriented and organized Housekeeper to join our team at Crowne Plaza Knoxville. As a Housekeeper, you will be responsible for ensuring our hotel rooms are clean and tidy for our guests. This includes making beds, removing trash, mopping, dusting, and cleaning restrooms. You will also restock supplies and...

  • Hotel Guest Service Representative

    1 month ago

    Knoxville, Tennessee, United States Embassy Suites by Hilton Knoxville Downtown Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Guest Service Representative to join our team at Embassy Suites by Hilton Knoxville Downtown. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGreet guests...

Hotel Operations Manager

2 months ago

Knoxville, Tennessee, United States Residence InnCourtyard Full time
Job Summary

We are seeking a highly skilled and experienced Assistant General Manager to join our team at Residence Inn/Courtyard. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional guest service, and driving revenue growth.

Key Responsibilities
  • Guest Services
    • Maintain a high level of guest satisfaction by ensuring that all guest needs are met promptly and efficiently.
    • Develop and implement strategies to improve guest satisfaction and loyalty.
    • Train and empower front desk staff to deliver exceptional guest service.
  • Front Desk Management
    • Oversee the front desk operations, including check-in/check-out procedures, telephone procedures, and hotel amenities.
    • Ensure that front desk staff is trained in all front desk operations and financial control procedures.
    • Produce accurate financial reports on time.
  • Human Resource Management
    • Manage human resources functions, including recruiting, selection, orientation, training, performance planning and evaluation, and pay/reward programs.
    • Maintain a positive and cooperative work environment between staff and management.
    • Develop and implement training programs to improve employee skills and knowledge.
  • Safety and Security Management
    • Ensure that the hotel is in compliance with all local health and safety codes and regulations.
    • Develop and implement safety and security procedures to minimize risks and ensure guest and employee safety.
  • Responsibilities
    • Maintain a high level of guest satisfaction and ensure that all guest needs are met promptly and efficiently.
    • Develop and implement strategies to improve guest satisfaction and loyalty.
    • Train and empower team members to deliver exceptional guest service.
    • Perform daily/weekly inspections of the facility to ensure cleanliness and maintenance issues are addressed promptly and effectively.
    Requirements
    • Minimum 2 years' prior experience in management, preferably in hospitality or travel and tourism.
    • Front desk/guest services experience.
    • Flexible schedule.
    • Background and job reference check; drug screening.
    • Proven track record of success and/or improvement.
    • Ability to listen effectively and lead a team of professionals.
    • Ability to work effectively both independently and as a team, delegate/manage/organize projects and priorities consistent with company objectives.