Executive Housekeeping Manager

3 weeks ago


Knoxville, Tennessee, United States Kana Hotel Group Full time
Job Title: Executive Housekeeper

Kana Hotel Group is committed to delivering exceptional guest experiences and maintaining the highest standards of quality and service. As an Executive Housekeeper, you will play a critical role in ensuring the cleanliness and comfort of our guests.

Key Responsibilities:
  • Supervise and manage housekeeping staff, including hiring, training, and performance evaluations.
  • Schedule staff according to labor standards and forecasted occupancy, ensuring efficient use of resources.
  • Manage contract labor relationships and equipment maintenance, ensuring seamless operations.
  • Conduct regular room inspections to maintain quality standards and identify areas for improvement.
  • Compile and report accurate status of guest rooms to the front office, ensuring seamless communication.
  • Oversee all housekeeping duties, including laundry and linen management.
  • Maintain productivity and labor cost goals, ensuring efficient operations.
  • Establish and maintain cost control systems for staffing, linen inventories, and cleaning supplies.
  • Conduct inventories of linen, supplies, and equipment, ordering and receiving supplies as needed.
  • Ensure quality services are rendered in meeting guest needs and enhancing guest relations.
Requirements:
  • High school diploma or GED required.
  • Minimum of 4 years experience in all aspects of Housekeeping in a large, multi-use facility required.
  • Minimum of 2 years supervisory experience.
  • Excellent written and verbal communication skills.
  • Must be flexible with working nights, weekends, and holidays.

Kana Hotel Group is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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