Sales Executive

4 hours ago

Honolulu, Hawaii, United States Marriott Full time
Job Summary

As a Sales Executive, you will be responsible for driving revenue growth by proactively soliciting business from various segments, including new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads. You will focus on properties BT Pricing strategy and provide property support by coordinating and executing property internal mining efforts at assigned hotels.

Key Responsibilities
  • Work with Property Sales Leader to identify top accounts, determine account deployment structure, and coordinate efforts to drive demand and pull-through business from accounts.
  • Assist Property Sales Leader in identifying share shift targets and ensure effective funnel management through available systems.
  • Manage daily Status Change reports to help close on hotel business and work with Local Sales, U.S. Account Sales/GSO teams to drive production from targeted high-priority accounts.
  • Provide property support by coordinating and executing property internal mining efforts to assigned hotels and solicit new business from non-deployed small business accounts.
  • Utilize internal lead referral tools to solicit new business opportunities and contacts and ensure Hotel has a property lead generation program to identify new business.
  • Re-solicit non-deployed realized opportunities, including turndowns, lost opportunities, and actualized business when appropriate.
  • Drive customer satisfaction through daily interactions and conduct customer-facing sales activities on behalf of the hotels in partnership with Property Coordinator/Resource.
  • Maintain complete and up-to-date lead information on each account in CI/TY SFA Web and EMPOWER to verify accurate reporting and customer base information.
  • Qualify and maintain customer's long-term business potential and refer customers to market, field, hotel, or national sales office, as required.
  • Work collaboratively with all sales channels to establish coordinated sales efforts that are complementary and not duplicative.
  • Handle customer care issues and refer them to the appropriate owner as necessary.
  • Support the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
Requirements
  • High school diploma or GED; 2 years experience in sales and marketing, guest services, front desk, or related professional area.
  • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
  • 4-year college degree; previous experience in proactive lead generation in hospitality and sales discipline; knowledge of property-specific business segments (e.g., group, catering, transient); knowledge of the hospitality industry.
Benefits

Marriott International offers a competitive salary range of $66,560 to $104,819 annually, as well as a quarterly bonus. Additionally, the company provides a comprehensive benefits package, including medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.

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