Family Engagement Supervisor
15 hours ago
Join Children's Council of San Francisco as a Family Engagement Supervisor and play a vital role in supporting families and children in need. As a key member of our Child Care Family Services team, you will supervise a team of Family & Children Services Advocates, connecting families with childcare and additional supportive services for children at risk or who are currently receiving Child Protective Services.
Key Responsibilities:- Supervise a team responsible for subsidy eligibility determination, family needs assessment and development plans, and wrap-around support for children at risk (or who are currently receiving Child Protective Services).
- Maintain expertise in regulations, policy/procedure, and best practices to support staff in decision-making.
- Provide daily support and monitoring of team's service outputs, including family engagement meetings, family planning, CMR data tracking, and long-term subsidy determination.
- Establish partners in the community, including out of county R&R agencies, to best support our children and families.
- The Provider Engagement Coach will collaborate with FCS Advocates and share ideas on effective ways to conduct and promote trauma-informed care events.
- With support from the Family Engagement Manager, ensure service delivery aligns with organizational and department goals.
- On a monthly basis, prepare detailed data reports for the AD, summarizing events and activities related to family progress and outcomes.
- Your insights on how we create service efficiencies will support efforts to continuously improve the wrap-around and childcare services for at-risk children and families.
- You will advocate for and be an active participant in meetings with local and state funders, and community partners, to continually improve accessibility for early care and education.
- Identify gaps in service delivery and work with the Family Engagement Manager to propose, implement, and fast-track solutions.
- Analyze and assess outcomes for children and families who are enrolled with a childcare provider trained in trauma-informed care.
- Creatively explore ways to build an ongoing feedback loop with childcare educators and families so that we can successfully evaluate and track data on our trauma-informed principles for care.
- Two to three years of performance and leadership experience (preferably in the social services industry).
- Hands-on experience supervising or supporting a small team.
- Well-versed in trauma-informed and/or family strengthening and development principles.
- Awareness of the child welfare system, including race and socioeconomic disparities within this system.
- Strong interpersonal, presentation, and communication skills, with the ability to work effectively with peers, staff, and community partners.
- Ability to work well in an administrative capacity with emphasis on number accuracy, hard deadlines, and internal systems administration.
- Ability to work well in a service-oriented environment that serves clients from diverse ethnic and cultural backgrounds.
- Commitment to social justice, empowerment of families, and childcare providers.
- Competence with Microsoft Office and the ability to learn and master program administration software.
- Employer-paid medical, dental, vision, life, LTD, and AD&D coverage.
- Voluntary benefits that include supplement life, accident, critical illness, and pet insurance.
- 401(k) retirement plan with a generous 8.5% match.
- Pre-tax flexible spending accounts, health savings account, and commuter benefit programs.
- Generous paid time off (5 weeks of PTO), 14 paid holidays, and a floating holiday for your birthday.
- Ongoing training and professional development for all staff.
- Tuition reimbursement.
Children's Council is an equal opportunity employer that values diversity as central to our work serving the San Francisco community. We comply with all applicable state and local laws governing nondiscrimination in employment. Our practices align with our commitment to workplace equity, diversity, and inclusion. We foster a work environment where our current and future staff feel welcomed without regard to race, color, religion, gender identity, national origin, sex, age, disability, or sexual orientation.
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