Customer Experience Specialist
9 hours ago
We are seeking a highly skilled Customer Experience Specialist to join our team at Diversified Services Network, Inc. (DSN). As a key member of our team, you will be responsible for delivering exceptional customer experiences across various digital products and applications.
Key Responsibilities:- Monitor and resolve customer issues related to digital products and applications.
- Provide expert technical assistance to customers, dealers, and internal teams.
- Manage cases to ensure timely resolution and follow-up with customers and dealers.
- Support continuous improvement efforts and analyze customer feedback to improve the customer experience.
- Develop and maintain knowledge articles and training materials for digital products and applications.
- Bachelor's degree with 2 years' experience in product service support, application support, or equivalent support work.
- Technical certification and/or equivalent experience.
- Experience with Salesforce and Contact Center Operations.
- 401(k) plan.
- Dental and vision insurance.
- Disability insurance.
- Employee assistance program.
- Health insurance.
- Health savings account.
- Life insurance.
- Paid time off.
- Paid holidays.
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Customer Experience Coordinator
2 weeks ago
Peoria, Illinois, United States T.J. Maxx Full timeCustomer Experience CoordinatorAs a Customer Experience Coordinator at T.J. Maxx, you will play a key role in ensuring that our customers have an exceptional shopping experience. Your responsibilities will include:Training and mentoring Associates on front-end principles to provide personalized customer serviceCoaching Associates on loyalty programs to...
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Customer Experience Coordinator
3 weeks ago
Peoria, Illinois, United States T.J. Maxx Full timeCustomer Experience CoordinatorAt T.J. Maxx, we're committed to delivering an exceptional customer experience. As a Customer Experience Coordinator, you'll play a key role in ensuring our customers receive the best possible service.Key Responsibilities:Train and mentor associates on front-end principles to provide personalized customer experiences.Coach...
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Customer Experience Coordinator
1 week ago
Peoria, Illinois, United States T.J. Maxx Full timeCustomer Experience CoordinatorAt T.J. Maxx, we're committed to delivering an exceptional customer experience. As a Customer Experience Coordinator, you'll play a key role in ensuring our customers receive the best possible service.Key Responsibilities:Train and mentor associates on front-end principles to provide personalized customer experiences.Coach...
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Customer Support Specialist
3 weeks ago
Peoria, Illinois, United States Swoon Staffing Full timeJob Title: Customer Support Specialist 2 - Overnight Safety AdvisorThis role is for a Customer Support Specialist/Safety Advisor in the 24/7 Caterpillar Safety Monitoring Center. You will analyze data and video from in-vehicle systems, such as the Driver Safety System (DSS), to notify on-site personnel of operator fatigue or distraction while driving....
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Customer Support Specialist
1 week ago
Peoria, Illinois, United States Swoon Staffing Full timeJob Title: Customer Support Specialist/Safety AdvisorThis role is for a Customer Support Specialist/Safety Advisor in the 24/7 Caterpillar Safety Monitoring Center. You will analyze data and video from in-vehicle systems, such as the Driver Safety System (DSS), to notify on-site personnel of operator fatigue or distraction while driving. Ensuring operator...
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Customer Experience Coordinator
4 weeks ago
Peoria, Illinois, United States TJ Maxx Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Coordinator. In this role, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and ensuring prompt and courteous customer service.Key ResponsibilitiesCreate a positive internal and...
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Customer Experience Ambassador
1 month ago
Peoria, Illinois, United States Planet Fitness Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Ambassador. As a key member of our fitness center team, you will be responsible for delivering exceptional customer service to our members, prospective members, and guests.Key ResponsibilitiesProvide Exceptional Customer Service: Greet...
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Customer Success Specialist
1 day ago
Peoria, Illinois, United States Advanced Technology Services (ATS) Full timeJob Title: Customer Enablement SpecialistAt Advanced Technology Services (ATS), we are seeking a highly skilled Customer Enablement Specialist to join our team. As a key member of our organization, you will play a critical role in maintaining standard ATS processes for our customers and identifying opportunities for continuous process improvement.Key...
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Customer Enablement Specialist
1 day ago
Peoria, Illinois, United States Advanced Technology Services Full timeJob Title: Customer Enablement SpecialistAt Advanced Technology Services, we are seeking a highly skilled Customer Enablement Specialist to join our team. As a key member of our organization, you will play a critical role in maintaining standard ATS processes for our customers and identifying opportunities for continuous process improvement.Key...
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Customer Experience Ambassador
8 hours ago
Peoria, Illinois, United States Nothing Bundt Cakes Full timeDelight Our GuestsAs a Guest Service Representative at Nothing Bundt Cakes, you'll be the face of our brand, creating a warm and welcoming atmosphere for our customers. Your role will be to ensure every guest feels valued and leaves with a smile on their face.Key Responsibilities:Provide exceptional customer service, ensuring every guest has a positive...
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Customer Experience Ambassador
6 days ago
Peoria, Illinois, United States Nothing Bundt Cakes Full timeBe a Part of Something SweetAt Nothing Bundt Cakes, we're more than just a bakery - we're a community of people who share a passion for spreading joy and making every celebration special. As a Guest Service Representative, you'll be the face of our brand, providing exceptional customer service and creating unforgettable experiences for our guests.What You'll...
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Customer Experience Representative
4 weeks ago
Peoria, Illinois, United States Azleague Full timeUnlock your potential and enhance your skills in a dynamic environment.Key Responsibilities:• Increase productivity and efficiency• Customize your experience to meet your needs• Engage with information that matters to youQualifications and Requirements:• Education and training in relevant fields• Strong communication and interpersonal skills•...
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Customer Experience Ambassador
3 weeks ago
Peoria, Illinois, United States Nothing Bundt Cakes Full timeBe a Part of Something SweetAt Nothing Bundt Cakes, we're more than just a bakery - we're a community of people who share a passion for spreading joy and making every celebration special. As a Guest Service Representative, you'll be the face of our brand, providing exceptional customer service and creating unforgettable experiences for our guests.What You'll...
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Member Specialist
1 month ago
Peoria, Illinois, United States Sam's Club Full timeJob SummaryWe are seeking a highly skilled and customer-focused Member Specialist to join our team at Sam's Club. As a Member Specialist, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide member service by maintaining...
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Customer Accounting Assistant
3 weeks ago
Peoria, Illinois, United States RLI Full timeAbout UsWe're a unique insurance company that prides ourselves on our specialty products, business model, culture, and results. Our approach is centered around forging relationships and delivering care that makes a difference. We're committed to working alongside our customers and partners to achieve exceptional results.Job PurposeUnder the guidance of our...
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Customer Accounting Assistant
3 weeks ago
Peoria, Illinois, United States RLI Full timeAbout UsWe're a unique insurance company that prides ourselves on our specialty products, business model, culture, and results. Our approach is centered around forging relationships and delivering care that makes a difference.Job PurposeUnder the supervision of our Customer Accounting Specialists and Manager, Billing & Collections, you will assist in...
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Customer Accounting Assistant
3 weeks ago
Peoria, Illinois, United States RLI Full timeAbout UsWe're a unique insurance company that prides ourselves on our specialty products, business model, culture, and results. Our approach is centered around forging relationships and delivering care that makes a difference.Job PurposeUnder the guidance of our Customer Accounting Specialists and Manager, Billing & Collections, you will assist in handling...
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Bilingual Customer Service Representative
4 weeks ago
Peoria, Illinois, United States Sherwin-Williams Full timeCustomer Service Specialist Job SummaryWe are seeking a highly skilled and bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our wholesale and retail customers, answering their questions about products, and recommending the right...
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Customer Service Representative
4 weeks ago
Peoria, Illinois, United States RI International Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Specialist to join our team at RI International. The successful candidate will provide exceptional customer service, manage administrative tasks, and maintain a clean and organized office environment.Key ResponsibilitiesProvide exceptional customer service to clients and...
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Customer Service Representative
2 weeks ago
Peoria, Illinois, United States Sherwin-Williams Full timeJob SummaryWe are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams.Key ResponsibilitiesProvide exceptional customer service to wholesale and retail customers, ensuring their needs are met and exceeded.Answer customer questions about products, recommend solutions, and promptly resolve any...