Member Specialist

2 months ago


Peoria, Illinois, United States Sam's Club Full time
Job Summary

We are seeking a highly skilled and customer-focused Member Specialist to join our team at Sam's Club. As a Member Specialist, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide member service by maintaining exit areas, reviewing member receipts, and acknowledging members to identify their needs.
  • Assist members with purchasing decisions, locate merchandise, and process member purchases.
  • Maintain self-checkout areas, resolve member issues, and promote Sam's Club products and services.
  • Secure and safeguard Sam's Club assets and property by observing and communicating potential criminal activity.
  • Assist with training new associates on company processes and procedures.
Benefits
  • Competitive pay and performance-based bonus awards.
  • Health benefits, including medical, vision, and dental coverage.
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
  • Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
  • Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Requirements
  • Customer service experience, preferably in a retail environment.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong communication and problem-solving skills.
  • Ability to work a variety of shifts, including weekends and holidays.

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