Business Operations Assistant

6 days ago


Clarksville, Tennessee, United States Patchworx Full time
Job Description

About Us:

PatchWorx is a rapidly growing home service business specializing in drywall repair and painting. We pride ourselves on delivering high-quality workmanship and excellent customer service.

Position Overview:

The Administrative Assistant will provide essential support to ensure the smooth operation of daily activities. This role involves handling administrative tasks, coordinating schedules, communicating with clients, and assisting in various office duties.

Key Responsibilities:

  • Respond to inbound leads by calling, texting, and emailing clients.
  • Manage and maintain schedules for the owner and service teams.
  • Coordinate and schedule appointments and job estimates.
  • Handle incoming calls and emails, responding to customer inquiries and providing information as needed.
  • Prepare and manage job contracts, invoices, and other documentation.
  • Assist with inventory management, ordering supplies, and tracking materials.
  • Maintain organized records of client interactions, job details, and financial transactions.
  • Support marketing efforts, including content creation and data analysis.
  • Perform general office duties such as filing, copying, and data entry.
  • Assist in preparing and distributing reports and presentations.
  • Provide excellent customer service and address any client concerns or issues promptly.

Requirements:

  • Proven experience as an administrative assistant or in a similar role.
  • Proficiency in MS Office (Word, Excel, Outlook) and experience with scheduling software.
  • Excellent organizational and time management skills.
  • Strong verbal and written communication skills.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Attention to detail and problem-solving skills.
  • Experience in the home services industry or a related field is a plus.

What We Offer:

  • $18 per hour plus bonuses.
  • Opportunity for career growth and advancement as the company grows.
  • Friendly and supportive work environment.
  • Primarily work from home with flexible working hours.

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