Operations Coordinator

1 week ago


Easton, Pennsylvania, United States Scale Warehouse and More Full time
Job Overview

Are you looking for a dynamic work environment?

We are in search of an Operations Coordinator who will thrive in a role filled with diverse responsibilities. In this position, you will engage in a variety of technical, administrative, and clerical tasks aimed at enhancing organizational efficiency.

Key Responsibilities:

  • Gain a comprehensive understanding of our product offerings and provide technical support to the operations team as required.
  • Manage the processing of all incoming returns.
  • Diagnose and troubleshoot mechanical and electronic issues related to weighing equipment.
  • Oversee physical inventory and coordinate outbound shipments as necessary.
  • Assist customers with troubleshooting inquiries via phone.
  • Address sales or customer service inquiries as assigned.
  • Conduct outbound marketing calls as directed.
  • Support the eCommerce team in managing overall operations, focusing on data management and spreadsheets.
  • Respond to incoming telephone inquiries.
  • Execute various office tasks as instructed.
  • Expect a varied workload, typically comprising one-third technical tasks, one-third sales/customer service, and one-third data entry.

Qualifications:

  • Preferred background in mechanical, electrical, or computer hardware.
  • Basic knowledge of 120VAC wiring and/or DC signal wiring is advantageous.
  • Prior experience in office administration or related fields is desirable.
  • Strong ability to prioritize tasks and manage multiple responsibilities.
  • Exceptional written and verbal communication skills.
  • Meticulous attention to detail.
  • Excellent organizational capabilities.
  • Valid driver's license is required.
  • Ability to lift and carry up to 50 lbs safely for extended periods.

We provide training for the right candidate. Compensation will be based on experience.

Company Overview

Why settle for an ordinary job? Explore a career where you can learn, develop, and thrive in a specialized industry.

Gravity is a constant force in our lives, and with it comes the necessity to measure weight. At Scale Warehouse and More, we specialize in providing weighing equipment, including scales and laboratory balances, to a wide range of industries across the United States and beyond. Our products cater to various sectors, including pharmaceuticals, chemical manufacturing, laboratory testing, healthcare, food processing, retail, and many others. By working with us, you will gain valuable insights into the manufacturing process and the effort required to deliver everyday products to the market.



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