Warranty Claims Administrator
2 weeks ago
McGrath Honda Elgin is seeking an experienced Warranty Administrator to manage all aspects of the dealership's warranty processing.
Key Responsibilities:- Process warranty claims in a timely and efficient manner.
- Determine applicable labor operation codes, failed parts, and other data coding required to properly process warranty claims.
- Review warranty paperwork to ensure proper documentation, in accordance with the manufacturer's Warranty Policies & Procedures Manual.
- Reconcile warranty receivables with payments through the appropriate accounting schedules.
- Review claims to confirm applicable warranty coverage, proper pricing, and necessary manufacturer authorizations have been obtained prior to submission.
- Clarify concerns about complaints, causes, or corrections of warranty claims.
- Resubmit rejected claims promptly or receive authorization from service management to write them off.
- Stay informed of all factory recalls and bulletins.
- Keep service managers well-informed on trends, documentation issues, etc.
- Assist service advisors and technicians with warranty questions.
- Assist with warranty audits and special projects as needed.
- Complete all required warranty training courses.
- Ability to work in a fast-paced environment.
- Must be detail-oriented and have strong organizational skills.
- Ability to effectively communicate verbally and in writing.
- Positive attitude.
- General knowledge of automotive parts and service processes.
- Previous dealership experience.
- Monday through Friday schedule with occasional Saturdays or Sundays as month-end close requires.
- Competitive pay based on experience.
- 401(k) (matching).
- Health, Dental, Vision, Life, Cancer, and Accidental Insurance offered.
- Paid Time Off.
- Tenure Benefits awarded for length of employment.
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Elgin, Illinois, United States Hopkins Ford Full time{"title": "Warranty Administrator", "content": "Job SummaryRon Hopkins Ford is seeking a skilled and detail-oriented Warranty Administrator to support the growth of their service department. The ideal candidate will possess excellent organizational skills, a strong work ethic, and a passion for delivering exceptional customer experiences.Key...
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