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We are seeking a highly skilled and customer-focused Receptionist/Showroom Host to join our team at Pentland Land Rover Elgin. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our clients.
Key Responsibilities- Handle incoming calls in a timely and efficient manner, ensuring all customer queries are addressed promptly.
- Book appointments and manage customer requests for accident cover, retail, and warranty services.
- Provide a warm and welcoming experience for all customers and visitors, promoting the professional image of our company.
- Answer internal and external calls, directing them effectively and ensuring compliance with company policies and industry guidelines.
- Excellent communication and interpersonal skills.
- Polite, well-mannered, and well-presented.
- Previous customer service and administration experience.
- Ability to build relationships easily and resolve problems effectively.
The John Clark Motor Group is a leading independent family-owned motor dealer with a reputation for outstanding customer service. We represent a number of inspirational brands and have been trading for over 40 years, specializing in the sale of new and used vehicles from our 35 businesses across the East coast of Scotland.
We offer a dynamic and supportive work environment, with opportunities for career development and progression. In return for your hard work and dedication, you can expect a competitive salary, plus a range of fantastic benefits, including preferential rates on vehicle parts purchases and servicing, industry-leading discounted Employee Car Scheme, and more.
