Fitness Center Representative

4 days ago


San Diego, California, United States Planet Fitness Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Planet Fitness. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring a positive member experience, and contributing to the overall success of our fitness centers.

Key Responsibilities
  • Greet members, prospective members, and guests, providing a warm and welcoming atmosphere.
  • Enforce the Judgement Free Zone, ensuring a safe and inclusive environment for all members.
  • Assist with new member sign-ups, tours, and account management.
  • Respond to member inquiries and concerns in a timely and professional manner.
  • Participate in sales promotions and activities to drive membership growth.
  • Collaborate with the community to promote our brand and services.
Requirements
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Experience in sales and customer service.
  • Punctuality and reliability are a must.
What We Offer

As a Member Services Representative at Planet Fitness, you will have the opportunity to:

  • Develop your customer service and sales skills.
  • Work in a dynamic and fast-paced environment.
  • Contribute to the growth and success of our company.
  • Enjoy a competitive compensation package and benefits.


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