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Fitness Sales and Service Representative

2 months ago


San Leandro, California, United States 24 Hour Fitness Full time
About This Role

We are seeking a highly motivated and enthusiastic Fitness Sales and Service Representative to join our team at 24 Hour Fitness. As a Fitness Sales and Service Representative, you will be responsible for delivering an exceptional customer experience, building relationships with members, and promoting our fitness products and services.

Key Responsibilities
  • Deliver a Genuine Guest Experience: Provide a personalized and engaging experience for each guest, tailored to their unique needs and interests.
  • Build Relationships and Drive Member Acquisition and Retention: Develop strong relationships with members, understand their fitness goals, and prescribe the perfect solution to meet their needs.
  • Work Collaboratively with the Team: Collaborate with your team to bring our mission and values to life, ensuring an inclusive, welcoming, and positive environment for all members.
  • Execute the CARE Sales Model: Execute the CARE sales model with each guest, sharing how 24 Hour Fitness' products and services can meet their fitness needs.
  • Generate Leads and New Business: Generate leads and new business through member promotions, referrals, and other internal initiatives.
Requirements
  • Authenticity and Sincerity: Be authentic, sincere, and open-minded, showing up as who you are.
  • Self-Motivation and Passion: Be self-motivated, passionate about helping others, eager to learn, and genuinely interested in helping others achieve their fitness goals.
  • Excellent Communication Skills: Possess excellent communication skills, with the ability to effectively communicate with members, colleagues, and management.
  • 1-2+ Years of Retail or Fitness Sales Experience: Have 1-2+ years of retail or fitness sales experience, with a proven track record of success.
What We Offer
  • Competitive Compensation: Receive a competitive salary and benefits package, including medical, dental, and vision insurance, paid time off, and a 401(k) savings and investment plan.
  • Opportunities for Advancement: Opportunities for advancement and professional growth within the company.
  • Free Club Membership: Receive a complimentary membership to 24 Hour Fitness, allowing you to experience our facilities and services firsthand.