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Fitness Center Member Coordinator
2 months ago
Are you eager to join a vibrant team committed to improving lives through fitness? Planet Fitness is an expanding franchise focused on fostering a positive influence in our neighborhoods. As a Customer Engagement Specialist, you will be instrumental in upholding our friendly and inviting environment. We are in search of individuals who are passionate about health and fitness, possess outstanding customer service abilities, and maintain a cheerful demeanor. Collaborate with us to redefine the fitness experience and advance your career with a company that prioritizes internal growth and personal advancement.
Key Responsibilities:
- Welcome members, guests, and potential members with a warm and inviting demeanor.
- Maintain a supportive atmosphere in our Judgement Free Zone.
- Assist with front desk operations, including answering calls, checking in members, and providing tours.
- Address member inquiries and concerns with professionalism and efficiency.
- Encourage the sale of services and memberships.
- Prior experience in customer service is preferred.
- Basic computer proficiency.
- A strong interest in fitness and health.
- Excellent communication and interpersonal skills.
- High school diploma or equivalent.
- Standing, walking, and occasional lifting are required.
- Effective communication is essential during shifts.
