Clinical Office Coordinator

1 week ago


Brockton, Massachusetts, United States Signature Healthcare Full time
Position Overview

As a vital member of our team at Signature Healthcare, the Healthcare Office Administrator plays a crucial role in ensuring smooth operations within the practice. This position involves a variety of administrative tasks aimed at enhancing patient experience and supporting healthcare providers.

Key Responsibilities
  • Communication: Manage incoming calls by screening and documenting messages related to patient inquiries, prescription requests, and test results.
  • Appointment Management: Schedule and modify patient appointments using our electronic systems to ensure efficient workflow.
  • Patient Registration: Facilitate timely patient registration while accurately verifying and updating demographic and insurance information.
  • Financial Transactions: Process co-payments and other payments, ensuring accurate posting and balancing of transactions at the end of each session.
  • Correspondence Organization: Maintain and organize correspondence for healthcare providers to streamline communication.

This role is essential in providing high-quality support to both patients and healthcare professionals, contributing to the overall success of our practice.


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