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Office Coordinator

2 months ago

Brockton, Massachusetts, United States Signature Healthcare Full time
Signature Healthcare is a leading provider of personalized medical services in Southeastern Massachusetts. Our organization includes the renowned not-for-profit Signature Healthcare Brockton Hospital and Signature Medical Group (SMG), a multi-specialty physician group with over 150 physicians across various locations. We pride ourselves on our collaborative team approach, ensuring that our medical professionals work together to enhance the health and well-being of our patients.

Position Overview:

In this role, you will assist the director of Physical Therapy in managing the daily operations of the Administration area.

Key Responsibilities:

  • Support the mission and vision of the department.
  • Organize and coordinate activities for the director and department staff, effectively managing a dynamic environment with shifting priorities.
  • Draft various forms of correspondence, including letters, memos, and reports.
  • Schedule meetings, distribute agendas, and prepare meeting materials. Document minutes as needed and handle interdepartmental communications.
  • Maintain updated contact lists and telephone directories.
  • Gather and manage data metrics to support the department's quality initiatives.
  • Evaluate issues and organize data for comparison and analysis.
  • Develop innovative solutions to overcome communication challenges.
  • Foster a Culture of Safety to ensure a secure environment for patients, staff, and visitors.
  • Assist with onboarding new hires and contracted staff, including access requests and orientation.
  • Maintain personnel files and ensure compliance with credentialing requirements.
  • Oversee the department's online presence and maintain inventory of office supplies.
  • Engage in Lean methodology practices to enhance operational efficiency.
  • Participate in daily team meetings and manage assigned responsibilities effectively.
  • Encourage a collaborative work atmosphere that values shared ideas and collective goals.
  • Contribute to various departmental initiatives and assist in hospital-wide efforts.
  • Perform additional duties as assigned.

Qualifications:

  • Strong initiative, independent judgment, and organizational abilities.
  • Ability to work amidst frequent interruptions and adapt to unexpected situations.
  • Capable of interpreting diverse instructions presented in various formats.
  • Exhibit sound judgment in communications with patients, colleagues, and external partners.
  • Demonstrate excellent interpersonal skills to thrive in a fast-paced environment.
  • Ability to prioritize tasks and adjust workload based on departmental needs.

Education and Experience:

  • Education: High school diploma or equivalent required.
  • Experience: A minimum of one year of office experience preferred.
  • Certification: Not applicable.
  • Technical Skills: Proficient computer skills and strong verbal and written communication abilities are essential.