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New Account Specialist

1 month ago

Tate GA USA, United States Surya Carpet Full time
About Surya

Surya is a leading home décor company known for its innovative designs and high-quality home furnishings and accessories.

Our products include area rugs, furniture, lighting, textiles, wall décor, and accents, sold through a variety of global retailers, distributors, and interior designers.

We foster a dynamic work environment that encourages creativity and collaboration, with each employee taking ownership in the company's success.

Surya has been recognized as one of America's fastest-growing privately held companies for seven consecutive years.



Job Overview
As a New Account Specialist, you will engage in learning Surya's buyer-seller process and coach accounts on our Key Value Propositions.

You will work closely with accounts to gain insight into their goals and pain-points, providing solutions using Surya products, tools, and resources to close on first orders.

Maintain account and sales activity data in Salesforce, resolve account issues, and manage/escalate concerns as appropriate.

Attend and actively engage in meetings, conference calls, training sessions, and scheduled markets/tradeshows.

Assist with the creation and publication of sales tools and market planning, including new product preparation, catalog, and hang-tag proofing.



Responsibilities
  • Engage in learning Surya's buyer-seller process
  • Coach accounts on our Key Value Propositions
  • Work closely with accounts to gain insight into their goals and pain-points
  • Maintain account and sales activity data in Salesforce
  • Resolve account issues and manage/escalate concerns
  • Attend and actively engage in meetings and training sessions
  • Assist with market planning and sales tool creation