IT Support Specialist

2 weeks ago


Miami, United States Syntricate Technologies Full time
Job Title: IT Support Specialist
Location: Miami, FL - Onsite
Duration: Contract

Key Responsibilities:
  • Verify User Selections (Device Specifications) with Orders
  • Manage Inventory of Devices in CMDB
  • Coordinate Deployment with Users
  • Distribute Devices to Users
  • Unbox and Assemble Devices
  • Power On and Configure Devices (Using Management Tools)
  • Assist Users through Setup Procedures (Guidelines Provided)
  • Conduct Testing Procedures (Instructions Provided)
  • Complete Printed Documentation Checklists
  • Provide Users with Instructions (Documentation Provided)
  • Acknowledge and Manage Support Tickets for Device Migration
  • Deliver On-Site Technical Assistance
  • Offer Remote Support for Off-Site Users
Thank you,
Pallavi Verma, Sr. Technical Recruiter
Syntricate Technologies Inc.

MBE & E-Verify Certified
IT Services & Solutions | IT, Non-IT & Medical Staffing services

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