Client Service Associate

1 week ago


Des Moines, Iowa, United States Iowa Credit Full time

Financial Member Support Specialist at Iowa Credit

This role is dedicated to delivering outstanding service to our members by acting as a reliable financial advisor to individuals and their families. Responsibilities include managing member transactions, addressing account inquiries, and promoting the range of services offered by the credit union.

Key Responsibilities:

  • Execute standard member transactions such as deposits, withdrawals, transfers, and loan payments
  • Verify checks and ensure all information is accurate
  • Facilitate various transactions including deposits, withdrawals, and wire requests
  • Handle cash, coins, and checks, preparing them for deposit
  • Process savings bond redemptions and manage member check orders
  • Assist members with account maintenance, openings, and closures
  • Accurately record transactions and balance cash and check transactions on a daily basis
  • Maintain appropriate cash levels and controls while promoting credit union products
  • Support team members, resolve issues, and address member concerns
  • Exhibit professionalism, reliability, and a positive demeanor

Qualifications:

  • High school diploma or equivalent
  • Self-motivated individual with strong mathematical and analytical skills
  • Exceptional communication abilities and attention to detail
  • Capability to manage multiple tasks and familiarity with industry regulations

About Iowa Credit:

Iowa Credit is a growing financial cooperative dedicated to serving its members. We are committed to providing a competitive salary and comprehensive benefits package.



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