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Client Service Associate
1 week ago
Financial Member Support Specialist at Iowa Credit
This role is dedicated to delivering outstanding service to our members by acting as a reliable financial advisor to individuals and their families. Responsibilities include managing member transactions, addressing account inquiries, and promoting the range of services offered by the credit union.
Key Responsibilities:
- Execute standard member transactions such as deposits, withdrawals, transfers, and loan payments
- Verify checks and ensure all information is accurate
- Facilitate various transactions including deposits, withdrawals, and wire requests
- Handle cash, coins, and checks, preparing them for deposit
- Process savings bond redemptions and manage member check orders
- Assist members with account maintenance, openings, and closures
- Accurately record transactions and balance cash and check transactions on a daily basis
- Maintain appropriate cash levels and controls while promoting credit union products
- Support team members, resolve issues, and address member concerns
- Exhibit professionalism, reliability, and a positive demeanor
Qualifications:
- High school diploma or equivalent
- Self-motivated individual with strong mathematical and analytical skills
- Exceptional communication abilities and attention to detail
- Capability to manage multiple tasks and familiarity with industry regulations
About Iowa Credit:
Iowa Credit is a growing financial cooperative dedicated to serving its members. We are committed to providing a competitive salary and comprehensive benefits package.
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