Veterinary Hospital Front Desk Representative

6 days ago


Bloomfield Hills, Michigan, United States DePorre Veterinary Hospital Full time

We are seeking a highly skilled Veterinary Receptionist to join our team at DePorre Veterinary Hospital. Located in Bloomfield Hills, this is a full-time position that offers a competitive salary of $45,000 - $55,000 per year.

About the Role

This role will involve providing exceptional customer service to clients, answering phone calls, making appointments, checking in/out clients, and efficiently and accurately invoicing clients for exams, surgeries, hospital stays, and medications. Additionally, you will be responsible for client education, light cleaning, and other administrative tasks.

Requirements
  • 2+ years of customer service experience in retail/restaurant/professional setting
  • Clear and concise communicator
  • Ability to anticipate client needs
  • Experience using multi-line phones, computer proficient and able to use basic office equipment
  • Ability to work days (open from 7:15 am-6:00 pm Monday-Friday and some Saturdays (7:15 am-2:00 pm)
  • Veterinary experience a plus
  • The ability to sit and stand for long periods of time
About Us

Welcome to DePorre Veterinary Hospital, where we have been providing compassionate care to pets since 1958. Our AAHA-accredited animal hospital offers only the highest standards of veterinary medical care, addressing each pet's emotional well-being through our staff's training as Fear Free Certified Professionals and certification as a Cat Friendly Practice. We aim to make every pet feel right at home.

As a full-service animal hospital, we meet your pet's every need and enrich their quality of life. Our trained team performs all our services with a gentle hand and fear-free techniques. The services we offer include wellness care through all life stages, vaccinations, dental care, surgery, spay & neuter, diagnostics, pain management, nutrition management, and urgent care needs.



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