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Community Services Program Administration Manager

2 months ago


Hartford, Connecticut, United States State of Connecticut Full time

Position Overview

Exciting Leadership Role

We are seeking a dedicated professional to take on the role of Associate Director of Community Options within the Department of Social Services. This pivotal position is designed for an individual who is passionate about making a meaningful difference in the lives of individuals and families in our community. As the Associate Director, you will be responsible for overseeing significant contracts and ensuring adherence to state and federal regulations pertaining to Home and Community Based Services.

Key Responsibilities

  • Oversee and manage major contracts and programs within Home and Community Based Services, ensuring compliance and effective execution.
  • Collaborate with leadership to set program goals, objectives, and policies that align with the Department's mission.
  • Lead a diverse team, providing mentorship and support to foster a collaborative and inclusive work environment.
  • Establish and implement quality assurance protocols to enhance service delivery and achieve outstanding outcomes for clients.
  • Utilize data analytics to assess program effectiveness, identify improvement opportunities, and develop strategies for enhanced service provision.

At the State of Connecticut, we value the well-being of our employees and strive to maintain a healthy work-life balance. We offer competitive compensation along with a comprehensive benefits package, which includes medical, dental, and vision insurance, retirement plans, paid time off, and opportunities for professional growth.

Position Details

  • Hybrid work environment
  • Standard workweek: Monday through Friday
  • Full-time commitment: 40 hours per week

Why Work With Us?

As a member of our team, you will contribute to a mission-driven organization that impacts the lives of over 1 million residents across Connecticut. We are committed to delivering a wide array of services and programs that support the needs of children, families, and individuals, including those with disabilities. Our focus is on providing person-centered services that enhance economic security and well-being.

If you are a motivated individual with a strong commitment to social services, we encourage you to consider this opportunity to advance your career.

Selection Process

  • Applicants must meet the minimum experience and training requirements outlined in the job posting.
  • Regular updates will be provided via email regarding your application status.
  • Additional documentation may be requested to support your qualifications for this position.

Job Class Purpose

This role is accountable for managing program and policy planning, development, implementation, and monitoring within a major agency program area.

Qualifications

  • Extensive knowledge of management principles and practices, relevant laws, and social services programs.
  • Strong interpersonal and communication skills.
  • Proven ability to interpret complex materials and assess their impact on program goals.

Minimum Experience Requirements

A minimum of nine years of professional experience in social services program delivery, with at least one year in a managerial capacity.

Preferred Qualifications

  • Master's degree in a relevant field.
  • Experience in managing home and community-based services.
  • Experience with data analytics and quality assurance in social services.

Equal Opportunity Employer

The State of Connecticut is an equal opportunity employer and encourages applications from diverse candidates.