Guest Services Representative
1 week ago
Welcome to Innvite Hospitality
We are seeking an enthusiastic individual eager to explore the hospitality sector. This role offers a unique opportunity for career advancement into management positions. Comprehensive training will be provided across various aspects of the role. Experience gained in this position can open doors to opportunities in hotels worldwide. Exceptional candidates may progress to roles such as Front Desk Manager, Assistant General Manager, or Hotel Manager.
Key Responsibilities:
- Manage Guest Check-in and Check-out processes
- Utilize Property Management System (PMS) effectively
- Handle Cash and Credit Card Transactions
- Operate the Switchboard and maintain Telephone Etiquette
- Implement Front Office Emergency and Security Protocols
- Assist with Reservations for Guest Rooms and Meeting Spaces
- Support Administrative Tasks as directed by Management
- Ensure Front Desk Area and Lobby are Clean and Organized
- Prepare and Maintain Breakfast Bar and Dining Areas
- Make Minor Decisions as required
- Coordinate Group Reservations and Manage Group Blocks
- Promote Guest Room Sales through New Arrivals and Phone Inquiries
- Adhere to Policies and Procedures as outlined in the Employee Handbook
- Maintain a Professional Appearance in Clean Uniform with Nametag
- Operate Laundry Facilities as instructed
- Exhibit a Professional Demeanor towards Guests, Colleagues, and Vendors
Essential Skills:
- Proficient in Verbal and Written Communication in English (Spanish is a plus)
- Basic Mathematical Skills
- Legible Handwriting
- Computer Proficiency, including Keyboard and Typing Skills
- Ability to Operate a 10-Key Calculator
- Demonstrate Hospitality and Civil Interaction with the Public
- Capability to Work Independently with Minimal Supervision
- Ability to Manage Multiple Tasks Simultaneously
- Basic Accounting Skills and Night Audit Training
-
Guest Services Representative
2 weeks ago
Dayton, Ohio, United States Springhill Suites Marriott Full timeJoin Our Team at SpringHill Suites Marriott! Position: Full-Time Guest Services Representative Compensation: Starting at $15.00 per hour, negotiable based on relevant hotel experience. About the Role:As a Guest Services Representative, you will play a crucial role in enhancing the guest experience at our hotel. You will serve as a representative of our...
-
Guest Services Representative
2 weeks ago
Dayton, Ohio, United States Image Hotel Management Full timeGuest Services Representative RoleWe are in search of a welcoming and enthusiastic guest services representative to become a part of our team at Image Hotel Management. We value individuals who are committed to delivering outstanding customer service and thrive in a collaborative environment.We offer both full-time and part-time opportunities with 8-hour...
-
Guest Services Representative
1 week ago
Dayton, Ohio, United States Innvite Hospitality Full timePosition OverviewWelcome to Innvite HospitalityWe are seeking an enthusiastic individual eager to explore the hospitality sector. This role offers a pathway to career advancement into management positions. Comprehensive training will be provided across various aspects of the job. Experience gained in this role can open doors to opportunities in hotels...
-
Host/Hostess - Guest Services Representative
4 days ago
Dayton, Ohio, United States RMH Franchise Corporation Full time**Job Summary**The Host/Hostess is a vital member of our restaurant team, responsible for providing exceptional guest service and ensuring a positive dining experience for all patrons. As a Host/Hostess, you will be the first point of contact for guests, setting the tone for their visit and creating a warm and welcoming atmosphere.**Key...
-
Customer Service Representative
7 hours ago
Dayton, Ohio, United States Chick-fil-A Full timeAbout UsChick-fil-A of Beavercreek is a fast-paced, high-energy restaurant that prides itself on providing outstanding customer service. We are committed to creating a fun and healthy work environment that fosters growth and development for our team members.Job SummaryWe are seeking a highly motivated and enthusiastic Customer Service Representative to join...
-
Customer Service Representative
5 hours ago
Dayton, Ohio, United States Chick-fil-A Full timeAbout UsChick-fil-A of Beavercreek is a fast-paced, high-energy restaurant that prides itself on providing outstanding customer service. We are committed to creating a fun and healthy work environment that fosters growth and development for our team members.Job SummaryWe are seeking a highly motivated and enthusiastic Customer Service Representative to join...
-
Guest Services Supervisor
2 weeks ago
Dayton, Ohio, United States Shaner Hotel Group Full timeJob OverviewAvailability to work a flexible schedule, including weekends, holidays, and varied shifts.Comprehensive knowledge of hotel amenities, room categories, pricing, availability, and guest arrivals/departures.Address guest concerns to ensure a high level of satisfaction.Support team members in their roles to guarantee exceptional service to...
-
Guest Services Supervisor
1 week ago
Dayton, Ohio, United States Shaner Hotel Group Full timeJob OverviewAvailability for a flexible work schedule, including weekends, holidays, and varied shifts is essential.Possess comprehensive knowledge of hotel amenities, room categories, pricing, availability, and guest check-in/check-out procedures.Address guest concerns promptly to ensure a high level of satisfaction.Support team members in their roles to...
-
Guest Services Supervisor
2 weeks ago
Dayton, Ohio, United States Shaner Hotel Group Full timeJob OverviewAvailability to work a flexible schedule, including weekends, holidays, and varied shifts.Possess comprehensive knowledge of hotel amenities, room categories, pricing, availability, and expected guest arrivals/departures.Address guest concerns to ensure satisfaction.Support team members in their roles to guarantee exceptional service to...
-
Guest Services Supervisor
2 weeks ago
Dayton, Ohio, United States Image Hotel Management Full timePosition OverviewFull-time position with a minimum of 45 hours per week.We are seeking a dedicated individual to oversee front office operations and ensure exceptional guest experiences.Key ResponsibilitiesDeliver outstanding guest service while effectively resolving issues.Exhibit excellent communication skills, both verbal and written.Manage all aspects of...
-
Guest Service Server
1 week ago
Dayton, Ohio, United States Shaner Hotel Group Full timeJob OverviewAs a key member of our team, you will be responsible for providing exceptional service to our guests in a dynamic and fast-paced environment. Your role will involve:Adapting to a flexible work schedule, including weekends and holidays.Ensuring adherence to all operational protocols set forth by the Food and Beverage Department.Upholding food and...
-
Guest Services Supervisor
2 weeks ago
Dayton, Ohio, United States Image Hotel Management Full timePosition OverviewThis is a full-time role requiring a minimum of 45 hours per week.Key Responsibilities:Deliver outstanding service to guests while effectively resolving any issues that arise.Exhibit excellent verbal communication and telephone etiquette.Manage all aspects of guest check-ins, check-outs, room assignments, and requests for room changes.Handle...
-
Guest Services Supervisor
2 weeks ago
Dayton, Ohio, United States Image Hotel Management Full timePosition OverviewThis is a full-time role requiring a minimum of 45 hours per week.Key Responsibilities:Deliver outstanding service to guests while effectively resolving any issues that arise.Exhibit excellent verbal communication and telephone etiquette.Manage all aspects of guest check-ins, check-outs, room assignments, and any room change requests.Handle,...
-
Customer Service Representative
3 days ago
Dayton, Ohio, United States Planet Fitness Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Planet Fitness. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests.Key ResponsibilitiesCustomer Service: Greet members,...
-
Guest Service Associate
7 days ago
Dayton, Ohio, United States Qonten Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Hotel Room Attendant to join our team at Qonten. As a Hotel Room Attendant, you will be responsible for ensuring the cleanliness and comfort of our guest rooms and public spaces.Key ResponsibilitiesClean and maintain guest rooms, including making beds, changing linens, and restocking...
-
Customer Service Representative
4 days ago
Dayton, Ohio, United States Planet Fitness OHDE Knapp Group Full timeJob SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesGreet members, prospective members and guests, providing exceptional customer service.Handle all front desk related...
-
Customer Service Representative
5 days ago
Dayton, Ohio, United States Planet Fitness - Fitton Clubs Full timeJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Planet Fitness - Fitton Clubs. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring a superior Judgement Free member...
-
Customer Service Representative
4 days ago
Dayton, Ohio, United States Planet Fitness - Fitton Clubs Full timeJob Description**Job Summary:**We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative at Planet Fitness - Fitton Clubs. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring a superior member...
-
Guest Services Operations Supervisor
2 weeks ago
Dayton, Ohio, United States Hotel Resource Full timePosition OverviewThe Front Office Team Leader plays a vital role in ensuring exceptional guest experiences through effective management of daily front desk operations. This leadership position is essential for meeting business objectives, supporting the guest services team, and fostering positive interactions with guests and staff.Key ResponsibilitiesOversee...
-
Guest Services Representative
5 days ago
Dayton, Ohio, United States Washington Prime Group Full timeJob SummaryThis role is responsible for enhancing the overall success of the mall through the implementation of marketing programs, community events, and retailer relations. The ideal candidate will have a strong background in customer service, event planning, and administrative support.Key ResponsibilitiesAssist in the creation and execution of community...