Current jobs related to Guest Services Supervisor - Dayton, Ohio - Image Hotel Management

  • Guest Services Supervisor

    2 months ago

    Dayton, Ohio, United States Shaner Hotel Group Full time

    Job OverviewAvailability to work a flexible schedule, including weekends, holidays, and varied shifts.Comprehensive knowledge of hotel amenities, room categories, pricing, availability, and guest arrivals/departures.Address guest concerns to ensure a high level of satisfaction.Support team members in their roles to guarantee exceptional service to...

  • Guest Services Supervisor

    2 months ago

    Dayton, Ohio, United States Shaner Hotel Group Full time

    Job OverviewAvailability to work a flexible schedule, including weekends, holidays, and varied shifts.Possess comprehensive knowledge of hotel amenities, room categories, pricing, availability, and expected guest arrivals/departures.Address guest concerns to ensure satisfaction.Support team members in their roles to guarantee exceptional service to...

  • Guest Services Supervisor

    2 months ago

    Dayton, Ohio, United States Shaner Hotel Group Full time

    Job OverviewAvailability for a flexible work schedule, including weekends, holidays, and varied shifts is essential.Possess comprehensive knowledge of hotel amenities, room categories, pricing, availability, and guest check-in/check-out procedures.Address guest concerns promptly to ensure a high level of satisfaction.Support team members in their roles to...

  • Valet Parking Supervisor

    1 week ago

    Dayton, Ohio, United States Parking Management Services Full time

    Job SummaryWe are seeking a skilled Valet Parking Supervisor to lead our team and deliver exceptional guest experiences. As a key member of our hospitality team, you will be responsible for managing parking operations, supervising staff, and ensuring seamless guest interactions.Key ResponsibilitiesManage and direct parking operations, ensuring efficient and...

  • Guest Service Representative

    2 weeks ago

    Dayton, Ohio, United States Strand Hospitality Services Full time

    Job SummaryThe Guest Service Representative is a key member of our hotel team, responsible for providing exceptional customer service to our guests. This role requires a strong ability to communicate effectively, think critically, and work independently in a fast-paced environment.Key ResponsibilitiesProvide personalized service to guests, responding to...

  • Guest Service Representative

    4 days ago

    Dayton, Ohio, United States Strand Hospitality Services Full time

    Job SummaryThe Guest Service Representative is responsible for providing exceptional customer service to hotel guests. This includes responding to guest requests, predicting and meeting their needs, and providing information and services at the front desk.Duties and ResponsibilitiesAnswer incoming telephone calls professionally and respond to guest questions...

  • Guest Service Representative

    1 week ago

    Dayton, Ohio, United States Strand Hospitality Services Full time

    Job SummaryThe Guest Service Representative is responsible for providing exceptional customer service to hotel guests. This includes responding to guest requests, predicting and meeting their needs, and providing information and services at the front desk.Duties and ResponsibilitiesAnswer incoming telephone calls professionally and follow hotel and brand...

  • Guest Service Representative

    4 weeks ago

    Dayton, Ohio, United States Home2 Suites by Hilton Full time

    Job Title: Guest Service RepresentativeAt Home2 Suites by Hilton, we're committed to delivering exceptional guest experiences. As a Guest Service Representative, you'll play a vital role in ensuring our guests feel welcome and supported throughout their stay.Key Responsibilities:Guest Check-In/Check-Out: Efficiently process guest arrivals and departures,...

  • Guest Service Representative

    2 weeks ago

    Dayton, Ohio, United States Home2 Suites by Hilton Full time

    Job Title: Guest Service RepresentativeAt Home2 Suites by Hilton, we're committed to delivering exceptional guest experiences. As a Guest Service Representative, you'll play a vital role in ensuring our guests feel welcome and supported throughout their stay.Key Responsibilities:Provide exceptional customer service to guests, responding to their needs and...

  • Hotel Guest Services Representative

    1 week ago

    Dayton, Ohio, United States Shaner Hotel Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Hotel Guest Services Representative to join our team at the Fairfield Inn & Suites in Dayton, Ohio. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining a high level of...

  • Hotel Guest Services Representative

    1 week ago

    Dayton, Ohio, United States Shaner Hotel Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Hotel Guest Services Representative to join our team at the AC Hotel Dayton. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and maintaining a high level of customer satisfaction.Key...

  • Front Desk Supervisor

    3 weeks ago

    Dayton, Ohio, United States Extended Stay Dayton North Full time

    Job Title: Front Desk SupervisorAt Extended Stay Dayton North, we are seeking a highly skilled and experienced Front Desk Supervisor to join our team. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Responsibilities:Assist the Front Desk Manager...

  • Front Desk Supervisor

    4 weeks ago

    Dayton, Ohio, United States Shaner Hotel Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at the AC Hotel Dayton. As a key member of our hotel staff, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest experience.Key ResponsibilitiesManage front desk operations, including...

  • Shift Supervisor

    1 month ago

    Dayton, Ohio, United States Red Robin Full time

    Job Title: Shift SupervisorAt Red Robin, we're looking for a skilled Shift Supervisor to join our team. As a Shift Supervisor, you'll play a key role in ensuring the smooth operation of our restaurant during scheduled shifts. You'll be responsible for managing day-to-day operations, leading a team of Team Members, and providing exceptional guest...

  • Front Desk Supervisor

    2 weeks ago

    Dayton, Ohio, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Supervisor is responsible for providing exceptional guest service and ensuring a seamless experience for all hotel guests. This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.Key Responsibilities:Assist the Front Desk Manager in overseeing the...

  • Front Desk Supervisor

    1 week ago

    Dayton, Ohio, United States Shaner Hotel Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at the AC Hotel Dayton. As a key member of our hotel staff, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key ResponsibilitiesSupervise and coordinate the front desk operations, ensuring efficient and...

  • Housekeeping Supervisor

    3 weeks ago

    Dayton, Ohio, United States Shaner Hotel Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at the Fairfield Inn & Suites in the Water Street District of Dayton, Ohio. As a Housekeeping Supervisor, you will be responsible for ensuring the cleanliness and maintenance of our hotel rooms, public areas, and back-of-house spaces.Key...

  • Front Desk Supervisor

    1 week ago

    Dayton, Ohio, United States Extended Stay Dayton North Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Extended Stay Dayton North. As a key member of our front office team, you will be responsible for providing exceptional customer service, ensuring seamless guest check-ins and check-outs, and maintaining a high level of productivity and efficiency in the...

  • Front Desk Supervisor

    5 days ago

    Dayton, Ohio, United States Aimbridge Hospitality Full time

    Job SummaryThe Front Desk Supervisor plays a vital role in ensuring the smooth operation of the hotel's front desk, providing exceptional guest service and maximizing room revenue. This position requires a high level of attention to detail, effective communication skills, and the ability to work well under pressure.ResponsibilitiesAssist the Front Desk...

  • Linen Services Supervisor

    4 weeks ago

    Dayton, Ohio, United States Premier Health Full time

    Job Title: Linen Services SupervisorAt Premier Health, we are seeking a highly skilled and experienced Linen Services Supervisor to join our team. As a key member of our Linen Services department, you will be responsible for managing the distribution of clean linen to facility user areas within our acute care hospital site(s) and administration of specified...

Guest Services Supervisor

2 months ago

Dayton, Ohio, United States Image Hotel Management Full time
Position Overview

This is a full-time role requiring a minimum of 45 hours per week.

Key Responsibilities:

  • Deliver outstanding service to guests while effectively resolving any issues that arise.
  • Exhibit excellent verbal communication and telephone etiquette.
  • Manage all aspects of guest check-ins, check-outs, room assignments, and requests for room changes.
  • Handle incoming guest inquiries, ensuring all requests and concerns are addressed promptly and satisfactorily.
  • Maintain accurate account balances and handle cash transactions responsibly.
  • Understand and uphold the standards and expectations set by the hotel and brand.
  • Ensure the cleanliness and upkeep of public areas and general office spaces.
  • Possess knowledge of hotel amenities and local attractions to enhance guest experiences.
  • Utilize Microsoft Office and demonstrate proficient computer skills.
  • Ability to stand or walk for extended periods.
  • Capable of lifting and carrying objects weighing up to 10 pounds.
  • Adhere to all company policies and procedures as outlined in the employee handbook.

Qualifications:

  • Exceptional customer service abilities, including problem-solving and multitasking skills.
  • Strong attention to detail with effective follow-through and communication skills.
  • Previous experience in hospitality or customer service is preferred.
  • A minimum of 1 year of experience in the hospitality industry is required.

Employee Benefits:

  • Comprehensive Medical, Dental, and Vision Insurance for full-time employees.
  • Life Insurance coverage for full-time staff.
  • 401(k) Retirement Savings Plan.
  • Paid Time Off for eligible employees.
  • Employee discounts available.