Regional Operations Coordinator

6 days ago


Cleveland, Ohio, United States Millennium Information Services Full time

Job Summary

Millennium Information Services, a leading provider of property inspection services and innovative process management solutions, is seeking a highly skilled Field Operations Manager to oversee all aspects of field operations within a geographical region.

Key Responsibilities

  • Staffing and Capacity Management: Manage and adjust staffing capacity to meet projected order volume within Millennium's time service and quality standards.
  • Training and Development: Establish and maintain sufficient training programs and supporting staff resources to ensure high levels of accuracy and data security.
  • Quality Control: Establish, maintain, and enforce adequate control policies and processes to ensure adherence to client specifications in the gathering of inspection data.
  • Reporting and Analysis: Analyze time-service reports and make adjustments to meet company standards.
  • Employee Training: Train employees on best practices for inspection management.

Requirements

  • Experience: 2+ years managing inspectors or claim adjusters.
  • Industry Experience: Property and Casualty and/or property inspection industry experience.
  • Education: Bachelor's degree in Business, Insurance, Construction Management, or related industry.
  • Skills: Strong PC skills, including Microsoft Office (Outlook, Word, Excel), strong analytical skills, and strong critical thinking skills.

What We Offer

A comprehensive compensation package, including salary, bonus, and full benefit package.



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