IT Regional Support Specialist

4 weeks ago


Raleigh, North Carolina, United States Akraya Full time

Job Summary:

We are seeking a dedicated IT Regional Support Technician to provide comprehensive onsite support for hardware and software across engineering, manufacturing, and corporate sectors, ensuring seamless operation by adhering to best practices.

The role entails direct response to IT assistance requests, participating in a 24/7 on-call rotation, and managing various IT needs and projects for two sites consolidating into one by mid-2025.

This full-time position involves a typical Monday-Friday shift with potential overtime and weekend support in the Greater Raleigh/Durham, NC area, requiring reliable transportation.

Key Responsibilities:

  • Respond onsite to IT assistance requests, entering manufacturing areas, labs, and cleanrooms while following guidelines.
  • Part of 24x7x365 on-call rotation, providing after-hours support as needed.
  • Document and maintain processes, best practices, knowledge bases, and training materials.
  • Support all manufacturing IT needs including software, computers, printers, infrastructure, and other 3rd-party hardware.
  • Coordinate with multiple IT departments to facilitate issue resolution and project completion.

Requirements:

  • Solid experience and knowledge in Microsoft and Linux Operating Systems.
  • Demonstrable troubleshooting skills using a methodical approach.
  • Strong knowledge and experience in Active Directory environments.

About Akraya:

Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. As a leading provider of staffing solutions for Fortune 100 companies, Akraya's industry recognitions solidify our leadership position in the IT staffing space.



  • Raleigh, North Carolina, United States Enterprise Rent-A-Car Full time

    Job Summary:We are seeking a skilled Regional Mobility Specialist to join our team at Enterprise Rent-A-Car. As a Regional Mobility Specialist, you will be responsible for delivering vehicles and providing exceptional customer service to our clients. This is a unique opportunity to work with a leading transportation company and contribute to our mission of...


  • Raleigh, North Carolina, United States ResCare Community Living Full time

    Operational Support SpecialistResCare Community Living is seeking a dedicated and detail-oriented Operational Support Specialist to join our team. As an Operational Support Specialist, you will play a critical role in ensuring the Company's mission and initiatives are reaching our operations and driving quality results.You will be serving consumers with...


  • Raleigh, North Carolina, United States Sensus Full time

    Xylem, a leading global water technology company, is seeking a skilled Applications Support Engineer to join their team at Sensus, a Xylem brand.The ideal candidate will have a strong background in database management, data analysis, and technical support, with experience in MS SQL, Oracle, and Unix shell scripting.As a key member of the Sensus team, you...


  • Raleigh, North Carolina, United States TeamLogic IT Full time

    About the Job:We are seeking a highly skilled IT Field Service Engineer to join our team at TeamLogic IT. As a Field Service Engineer, you will be responsible for providing on-site technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key Responsibilities:Provide technical support to clients on-site, resolving...

  • Regional Director

    4 weeks ago


    Raleigh, North Carolina, United States iCapital Full time

    **About the Role**iCapital is seeking a highly skilled Regional Director to join our team on the West Coast. As a key member of our regional team, you will be responsible for evolving our client coverage model through company segmentation, geographic coverage, and existing investor base.**Key Responsibilities**Develop and execute a consultative sales process...

  • IT Support Specialist

    1 month ago


    Raleigh, North Carolina, United States IXL Learning Full time

    Help Desk Specialist Job DescriptionIdeal candidate will provide advanced technical support and mentorship to help desk specialists, delivering an exceptional internal customer experience with timely, professional, and effective technical assistance. Key responsibilities include overseeing the deployment, maintenance, troubleshooting, and support of...


  • Raleigh, North Carolina, United States IXL Learning Full time

    Job SummaryWe are seeking a skilled IT Technical Support Specialist to join our team at IXL Learning. As a key member of our IT department, you will provide advanced technical support and mentorship to help desk specialists, ensuring they have the knowledge and skills needed to deliver exceptional internal customer experiences.Key ResponsibilitiesDeliver...


  • Raleigh, North Carolina, United States CGS (Computer Generated Solutions) Full time

    Job Title: Desktop Support SpecialistJob Summary:CGS (Computer Generated Solutions) is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support and assistance to our employees, ensuring that their desktops, laptops, and mobile devices are functioning properly.Key...


  • Raleigh, North Carolina, United States WakeMed Full time

    About WakeMed:Serving the community since 1961, WakeMed Health & Hospitals is a leading healthcare provider in Wake County. Our mission is to deliver exceptional patient care and improve the health and well-being of our community. For more information, visit our website.EOEPosition Information:The Clinical Support Specialist provides administrative support...

  • EHS Manager

    4 weeks ago


    Raleigh, North Carolina, United States Stay Alert Safety Services Full time

    Job SummaryStay Alert Safety Services is seeking an experienced EHS Manager to provide day-to-day safety support to our facility locations and operating teams within the designated region. This role will involve coaching, teaching, and training field personnel on safe operating behaviors and the design, development, and implementation of safety and risk...


  • Raleigh, North Carolina, United States Cox Communications Full time

    Job Title: Cloud Support SpecialistAbout the Role:Cox Communications is seeking a skilled Cloud Support Specialist to join our team. As a Cloud Support Specialist, you will be responsible for providing exceptional technical support to our clients utilizing our managed services in O365. Your primary focus will be on client communication and tier one...


  • Raleigh, North Carolina, United States WakeMed Full time

    About WakeMed:Serving the community since 1961, WakeMed Health & Hospitals is a leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to delivering outstanding and compassionate care. Position Information:The Healthcare Support Specialist provides secretarial support to...


  • Raleigh, North Carolina, United States IXL Learning Full time

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at IXL Learning. As a key member of our support team, you will be responsible for delivering exceptional technical support and mentorship to our help desk specialists.Key ResponsibilitiesProvide advanced technical support and mentorship to help desk specialistsDeliver an...


  • Raleigh, North Carolina, United States ResCare Community Living Full time

    Job SummaryThe Operational Support Specialist is a key member of our team at ResCare Community Living, responsible for ensuring the effective implementation of our mission and initiatives across our operations. This role requires a strong understanding of our services and a passion for delivering high-quality support to individuals with intellectual and...


  • Raleigh, North Carolina, United States Crescens Full time

    Job Title: Desktop Support SpecialistJob Description:At Crescens, we are seeking a skilled Desktop Support Specialist to join our team.Key Responsibilities:* Provide technical support for desktop computers, hardware, and software* Install and image new computers, load appropriate software, and configure peripherals* Troubleshoot and resolve technical issues...

  • IT Support Specialist

    1 month ago


    Raleigh, North Carolina, United States Akraya Full time

    Job Summary:We are seeking a dedicated IT Regional Support Technician to provide comprehensive onsite support for hardware and software across engineering, manufacturing, and corporate sectors, ensuring seamless operation by adhering to best practices.The role entails direct response to IT assistance requests, participating in a 24/7 on-call rotation, and...


  • Raleigh, North Carolina, United States Crescens Full time

    Job Title: Training and Support SpecialistAt Crescens, we are seeking a highly skilled Training and Support Specialist to join our team. As a key member of our Organizational Development department, you will be responsible for creating training content to support organizational initiatives and business units. Your expertise in instructional design and...


  • Raleigh, North Carolina, United States Focused HR Solutions Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Focused HR Solutions. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to our clients, including deploying and configuring desktop and laptop computers, and peripheral devices.Key ResponsibilitiesAssist with...


  • Raleigh, North Carolina, United States SouthLight Full time

    Community Inclusion Certified Peer Support SpecialistAt SouthLight, we are seeking a highly motivated and compassionate individual to join our team as a Community Inclusion Certified Peer Support Specialist. As a Certified Peer Support Specialist, you will play a vital role in providing individualized, strengths-focused community-based interactions with...


  • Raleigh, North Carolina, United States Crescens Full time

    Job Title: Information Technology Support SpecialistCrescens is seeking a highly skilled Information Technology Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our clients, ensuring that their IT systems are running smoothly and efficiently.Key...