Information Technology Support Specialist

3 weeks ago


Raleigh, North Carolina, United States Crescens Full time
Job Title: Information Technology Support Specialist

Crescens is seeking a highly skilled Information Technology Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our clients, ensuring that their IT systems are running smoothly and efficiently.

Key Responsibilities:
  • Provide technical support and assistance to clients via phone, email, and in-person
  • Troubleshoot and resolve technical issues with IT systems and software
  • Install, configure, and maintain IT systems and software
  • Develop and implement technical solutions to improve IT system performance and efficiency
  • Collaborate with cross-functional teams to ensure seamless IT system integration
Requirements:
  • Bachelor's degree in Computer Science, Computer Information Systems, or related field
  • 2+ years of experience in IT support and technical services
  • Extensive knowledge of IT systems, software, and hardware
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
Preferred Qualifications:
  • Master's degree in Computer Science or related field
  • 3+ years of experience in IT support and technical services
  • Certifications in ITIL, CompTIA, or other relevant certifications

Crescens offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity.



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