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Member Service Representative

2 months ago

Asheville, North Carolina, United States Walmart Full time
Job Summary

We are seeking a highly motivated and customer-focused Member Service Representative to join our team at Sam's Club. As a Member Service Representative, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a clean and organized sales floor.

Key Responsibilities
  • Provide member service by maintaining a clean and organized sales floor, restocking merchandise, and answering member questions.
  • Process member transactions, handle returns and exchanges, and resolve member issues in a timely and professional manner.
  • Assist members with finding merchandise, answering product questions, and providing recommendations.
  • Maintain a high level of product knowledge and stay up-to-date on new products and promotions.
  • Work collaboratively with other team members to achieve sales goals and provide exceptional member service.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer

As a Member Service Representative at Sam's Club, you will enjoy a competitive hourly wage, opportunities for advancement, and a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching and paid time off.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional member service, we encourage you to apply for this exciting opportunity.