Medical Services Representative
4 weeks ago
Job Title: Phlebotomist Patient Services Representative
About the Role:
We're seeking a skilled and experienced Phlebotomist Patient Services Representative to provide exceptional patient care and ensure the accurate collection and processing of blood specimens.
Key Responsibilities:
- Provide direct patient care, creating a welcoming and trustworthy atmosphere.
- Explain procedures clearly and effectively to patients.
- Accurately draw blood specimens in a safe and skillful manner.
- Prepare blood specimens for lab testing following established procedures.
- Verify patient demographic information and obtain patient signatures.
- Maintain accurate documentation and records.
- Collaborate with team members to ensure efficient operations.
- Promote a positive and professional image of the organization.
Qualifications:
- High school diploma or equivalent.
- Medical training (medical assistant or paramedic) preferred.
- Phlebotomy certification preferred.
- Minimum of 3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
- Minimum of 2 years of experience in a Patient Service Center environment is preferred.
- Strong customer service skills in a retail or service environment.
- Proficiency in keyboard/data entry.
- Ability to work independently with minimal supervision.
- Flexibility to work varying shifts, including weekends, holidays, on-call, and overtime.
- Reliable transportation and valid driver's license.
- Ability to travel to multiple locations and cover shifts with minimal notice.
- Demonstrated ability to handle multiple priorities in a high-volume setting.
- Superior customer focus, excellent communication skills, adaptability to change, and knowledge of our business.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
- Medical, Vision, and Dental Insurance Plans.
- 401k Retirement Fund.
About the Company:
Leading provider of diagnostic information services empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders.
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