Customer Service Representative
4 weeks ago
As a Customer Service Representative at Thermo Fisher Scientific, you will be responsible for providing exceptional customer service to our global customers. This role requires excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.
Key Responsibilities:
- Provide high-level customer service to existing and new customers.
- Interface closely with sales, service, and management to ensure customer satisfaction is achieved.
- Effectively communicate and exchange information among team members.
- Support Practical Process Improvement (PPI) methodology and participate in initiatives as needed.
- Meet all required department and company training goals and expectations.
Requirements:
- High school graduate or GED required.
- 3+ years customer service experience.
- Excellent computer skills required; efficiency in Word and Excel.
- Excellent interpersonal and communication skills; both oral and written.
About Thermo Fisher Scientific:
Our Mission is to enable our customers to make the world healthier, cleaner, and safer. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation, and Involvement - working together to accelerate research, solve sophisticated scientific challenges, drive technological innovation, and support patients in need.
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