Patient Service Coordinator
2 days ago
**Job Summary:**
MedStar Health is seeking a skilled Patient Service Coordinator to provide exceptional customer service to patients in a fast-paced medical environment. As a key member of our team, you will be responsible for managing patient intake, verifying demographic and insurance information, and ensuring a smooth check-in and check-out process.
**Key Responsibilities:**
- Serve as the initial point of contact for patients, greeting them with a warm and professional demeanor.
- Manage patient intake, including screening for emergent conditions and verifying patient responsibility for payment.
- Perform check-in and check-out procedures, inputting patient charges and verifying demographic and insurance information.
- Coordinate efficient patient flow through the practice or hospital department assigned.
- Support organizational initiatives related to new technology, clinical programs, and improving the patient experience.
**Requirements:**
- 6 months to 1 year of experience providing high-quality customer service, preferably in a healthcare setting.
- Working knowledge of IDX/GE Centricity business software.
- High School Diploma or GED.
- CPR Certification.
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