Patient Service Coordinator

2 days ago


Frederick, Maryland, United States Medstar Full time

**Job Summary:**

MedStar Health is seeking a skilled Patient Service Coordinator to provide exceptional customer service to patients in a fast-paced medical environment. As a key member of our team, you will be responsible for managing patient intake, verifying demographic and insurance information, and ensuring a smooth check-in and check-out process.

**Key Responsibilities:**

  • Serve as the initial point of contact for patients, greeting them with a warm and professional demeanor.
  • Manage patient intake, including screening for emergent conditions and verifying patient responsibility for payment.
  • Perform check-in and check-out procedures, inputting patient charges and verifying demographic and insurance information.
  • Coordinate efficient patient flow through the practice or hospital department assigned.
  • Support organizational initiatives related to new technology, clinical programs, and improving the patient experience.

**Requirements:**

  • 6 months to 1 year of experience providing high-quality customer service, preferably in a healthcare setting.
  • Working knowledge of IDX/GE Centricity business software.
  • High School Diploma or GED.
  • CPR Certification.


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