Patient Care Coordinator

2 weeks ago


Frederick, Maryland, United States Dagenhart Health and Wellness, LLC Full time

Dagenhart Health And Wellness is a dedicated and cohesive team committed to enhancing the health and well-being of our community. Our core values include Integrity, Transparency, Honesty, Trust, Safety, and Respect.

**Position Overview:**

We are in search of a meticulous Healthcare Support Specialist to become a vital part of our medical team. This role involves delivering direct patient assistance under the guidance of healthcare professionals, ensuring the comfort and well-being of our patients. The ideal candidate will possess strong interpersonal abilities, effective communication skills, and a collaborative spirit. A thorough understanding of patient care protocols, quick problem-solving skills, and experience with medication prior authorizations are essential.

**Key Responsibilities:**

- Monitor and document vital signs

- Process medication pre-authorizations and manage electronic prescriptions with accuracy

- Schedule patient appointments and handle phone inquiries

- Assist patients with mobility and transportation within the facility

- Provide emotional support to patients and their families

- Maintain cleanliness and organization of patient rooms

- Manage medication inventory and ensure proper stocking

- Address inquiries from patients and healthcare providers, directing them as necessary

- Understand and implement medical documentation practices

- Utilize electronic medical records for documentation

- Exhibit strong caregiving skills with a compassionate approach

- Comply with HIPAA regulations

- Support staff with various tasks as required

- Perform additional administrative duties as needed

**Qualifications:**

- Minimum of 2 years’ experience in a healthcare support role

- Proficient in medical terminology and procedures

- Familiarity with ICD-10 coding systems

- Experience with electronic medical record (EMR) systems

**Benefits:**

  • IRA Retirement with 3% company matching
  • Medical, Dental, and Vision insurance with 50% company contribution
  • 160 hours of annual Paid Time Off

If you possess the necessary qualifications and are eager to contribute your expertise in a dynamic healthcare setting, we encourage you to consider this opportunity with Dagenhart Health And Wellness.



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