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Patient Services Coordinator

2 months ago


Frederick, Maryland, United States Frederick Dermatology Associates LL Full time
Position Overview

Frederick Dermatology Associates is in search of a dedicated Patient Services Coordinator who values the importance of treating patients with dignity and respect. This role is essential in ensuring that our patients receive personalized attention while managing a variety of administrative tasks.


Key Responsibilities:

  • Conduct patient intake and gather necessary information.
  • Manage appointment scheduling for both new and returning patients, aligning with physician availability.
  • Address patient inquiries regarding insurance benefits, payment options, and account balances.

Essential Qualifications:

  • Ability to quickly adapt and learn new processes.
  • High school diploma or equivalent.
  • Experience in a fast-paced environment with strong prioritization skills.
  • Excellent verbal communication and problem-solving abilities.
  • Proficient in managing appointment scheduling via telephone.
  • Background in customer service.

Preferred Qualifications:

  • 2-3 years of experience in a receptionist role; experience in dermatology is advantageous.
  • Familiarity with Allscripts Electronic Health Records (EHR) system.