Community Support Specialist

2 weeks ago

Clearwater, United States Mental Health Resource Center Inc Full time
Benefits:
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Benefits/Perks
  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Disability Insurance
  • 403b
  • PTO
  • Paid Holidays
  • Flexible Spending Account
  • Employee Assistance Program
Company Overview

Mental Health Resource Center is a not-for-profit organization dedicated to delivering a comprehensive range of mental health and behavioral health services to the community. Our offerings include 24-hour emergency services, inpatient psychiatric care for individuals of all ages, and outpatient services such as medication management, case management, and counseling.

Job Summary

This position is perfect for someone who thrives in a collaborative environment and is committed to providing essential behavioral health care and social services to community members. The FACT Program is a multi-disciplinary clinical team responsible for delivering necessary treatment, rehabilitation, and support services to adults facing severe and persistent mental health challenges, fostering recovery, empowerment, self-determination, and informed decision-making for each participant.

Key responsibilities of the FACT team include delivering clinical and supportive services through advocacy, crisis intervention, assessments, evaluations, treatment planning, case management, and medication management. Participants receive community referrals, education on symptoms, vocational and educational support, training in social skills, and assistance for their families and caregivers.

Most of a FACT team member's time is spent in the community, with only about 15% allocated to office duties. While company vehicles are provided, team members are also expected to use their personal vehicles for service delivery and are eligible for mileage reimbursement.

The FACT team operates during and after standard business hours, with team members rotating responsibilities for holidays and weekends, as well as carrying an emergency on-call cell phone.

Responsibilities
  • Deliver treatment, rehabilitation, and support services in line with the FACT model, which follows the Program for Assertive Community Treatment (PACT) guidelines.
  • Ensure the accuracy, completeness, and confidentiality of clinical records.
  • Conduct mental health status assessments.
  • Coordinate referrals to community providers and support services.
  • Assist with daily living activities, transportation, communication, and social skills.
  • Provide education regarding symptoms, medications, and mental health issues.
  • Act as the primary case manager for a designated group of individuals, promoting recovery, empowerment, self-determination, and informed decision-making for each FACT participant.
Qualifications
  • A Bachelor's degree in Human Services or a related field is required.
  • Previous experience working with adults facing severe and persistent mental health conditions (e.g., schizophrenia, bipolar disorder, borderline personality disorder) is essential.
  • All FACT team members must meet vehicle driver requirements, including a valid driver's license, appropriate automobile insurance, and a clean driving record.
  • The role necessitates individual and group interactions with individuals experiencing serious mental health challenges in various settings.
  • Team members must demonstrate the ability to make sound, independent decisions daily, particularly in emergency situations.
  • Strong communication skills are vital for effective interaction with internal and external stakeholders, including families, caregivers, community service providers, and supervisory staff.
Position Details
Full Time Shift: Monday through Friday (with rotating weekends, on-call, and holiday responsibilities).

Mental Health Resource Center is an Equal Opportunity Employer. We offer diverse opportunities in the behavioral health and social services sectors, fostering a supportive and collaborative work environment that encourages professional growth and aligns with our core values of compassion, integrity, and excellence.

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