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Communications Engagement Specialist
2 months ago
Empath Health is actively looking for a Communications Engagement Specialist to enhance our outreach efforts.
The primary objective of this position is to design and execute communication plans that cultivate a supportive atmosphere for patients, families, and healthcare professionals, ultimately improving the community health care experience. As a vital member of our team, the Communications Engagement Specialist will be responsible for developing and distributing clear, compassionate, and strategic messages that resonate with all stakeholders. By effectively managing internal communication channels and maintaining a comprehensive crisis communication strategy, this role ensures that staff are informed and aligned with organizational goals while providing patients and their families with accessible and comprehensible information. Continuous evaluation and refinement of these communication efforts are essential for maximizing engagement and satisfaction, making this position crucial to our mission of delivering compassionate community health care services.
Key Responsibilities:
- Design and implement communication strategies aimed at enhancing colleague and client engagement and satisfaction.
- Create clear and accessible informational materials for patients, their families, and healthcare staff to improve understanding and care.
- Oversee internal communication channels to keep staff informed and aligned with the organization's policies and initiatives.
- Conduct regular assessments and analyses of communication efforts to optimize outreach and educational initiatives.
- Basic understanding of not-for-profit and community health care.
- Demonstrated experience in creating engaging content for various social media platforms, showcasing creativity and effectiveness.
- Familiarity with the latest trends, features, and best practices for content creation on social media.
- Proficient in storytelling, copywriting, and video editing, with a strong attention to detail.
- Experience in writing blogs and internal communications across different divisions within an organization.
- Adherence to brand standards, accurately representing organizational vision and brand strategy while engaging a diverse audience.
- Excellent communication skills with the ability to collaborate effectively within a team.
- Self-motivated and capable of managing projects independently from inception to completion.
- Bachelor's degree preferred.
Empath Health values diversity as it enriches our community and care. We embrace the variety of cultures, thoughts, beliefs, and traditions of our employees, volunteers, and those we serve. Our diverse staff reflects our community, and we strive to be respectful, sensitive, and competent with each other and those in our care.
Commitment to Safety:
Our dedication to the safety of patients, clients, staff, and volunteers is a fundamental aspect of our organization, with a focus on zero harm. Participation in seasonal health programs is a condition of employment for all employees.
Providing compassionate, comprehensive care is a privilege we take seriously at Empath Health.