Laboratory Operations Supervisor

2 weeks ago

Jasper, Texas, United States CHRISTUS Health Full time

Overview:


This role fulfills the essential CLIA qualifications for a Laboratory General Supervisor. Under the guidance of the Laboratory Director and/or Laboratory Manager, this position is responsible for overseeing and managing the daily operations of designated sections and shifts within the laboratory.

The Laboratory Operations Supervisor plays a key administrative role, supervising staff and operating in an exempt pay status.

In collaboration with the Laboratory Director and/or Laboratory Manager, this position is tasked with the development and implementation of new protocols, equipment, quality assurance measures, and reagent utilization.

This role also encompasses the formulation and upkeep of policies and procedures that comply with regulatory standards, while also driving improvements in service quality.

The Laboratory Operations Supervisor ensures accountability among personnel through continuous performance evaluations and aids in the orientation and competency development of staff within their sections.


Key Responsibilities:
Meets the expectations of the OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.

Provides daily oversight of high, moderate, and waived complexity testing conducted by laboratory personnel.


Must be readily available to resolve technical issues through on-site, telephone, or electronic consultation with testing staff during operational hours, adhering to the policies established by the laboratory Medical Director.


Ensures adherence to all policies, procedures, and standards set forth by state and federal agencies, the healthcare facility, and other regulatory bodies such as CLIA, TJC, CAP, AABB, etc.

Organizes and coordinates the workflow of assigned sections and shifts.

Maintains accurate attendance records for all team members; oversees time and attendance documentation for the department.

Assists the Director/Manager in managing the laboratory budget, including monthly expense analysis and variance reporting.

Supports the Director/Manager in performance discussions that influence merit increases.


Develops, implements, and keeps current procedural manuals for all tests conducted in assigned sections, ensuring they are reviewed and updated biennially or as needed.

Enforces all safety protocols and procedures.

Researches, assesses, and introduces new and enhanced procedures, methodologies, instruments, and techniques as directed by the Director/Manager or Supervisor.

Implements a tailored Quality Control Program for specific sections and/or shifts, maintaining all relevant Quality Control and Functional Verification documentation.

Monitors test analyses and specimen evaluations to ensure compliance with acceptable analytic performance standards.

Reviews the work performed by technologists/technicians in assigned sections or shifts to minimize errors and ensure high-quality patient care.

Refers clinical issues to the laboratory director, manager, or supervisor as appropriate.

Takes necessary remedial actions whenever test systems deviate from established performance criteria.

Ensures that patient test results are not reported until all corrective measures have been executed and the test system is functioning correctly.


Operates, maintains, and troubleshoots all equipment in assigned sections to ensure optimal performance; performs minor repairs and adjustments as needed; coordinates with Biomedical Engineering/equipment manufacturers for safety checks and repairs; schedules preventive maintenance with Biomedical Engineering, equipment manufacturers, or external contractors.

Prepares and submits routine or special administrative and technical reports by required deadlines.


Orders and manages inventory for all essential supplies and reagents in assigned sections to maintain adequate stock levels.


Trains new technologists and technicians on procedures and policies for assigned sections and provides ongoing training for new or revised procedures and techniques.

Responsible for maintaining orientation records for new staff.


Assists the Director/Manager in designing, implementing, collecting, and analyzing data, and reporting on all aspects of a comprehensive performance improvement program that engages laboratory personnel in Performance Improvement initiatives.

Conducts in-service education sessions, both formally and informally, for assigned sections and shifts.

Provides input on personnel matters such as hiring, transfers, disciplinary actions, etc.; documents technical deficiencies and counsels staff as necessary.


Conducts skills reviews and competency assessments, maintaining appropriate documentation for all technical personnel as delegated by the Laboratory Manager/Director.

Oversees and enforces expectations for personnel in assigned sections.

Participates in proficiency testing surveys; reviews and evaluates results, maintaining records of survey outcomes in assigned sections.

Coordinates and attends meetings as required to discuss updates and changes regarding policies, equipment, procedures, staffing, etc.

Utilizes and possesses a thorough understanding of the Laboratory Information System and its applications.


Demonstrates the competence to perform assigned patient care responsibilities in a manner that meets the specific and developmental needs of the patient population served by the department.


Adapts patient assessment, treatment, and care methods to accommodate the unique physical, psychosocial, cultural, age-specific, and other developmental needs of each patient.

Processes patient specimens, including collection, handling, and distribution, always mindful of minimal pediatric specimen volumes when required.


Performs all routine and complex laboratory procedures in the primary section to which assigned, considering age (pediatric) or sex-specific values.

Documents and notifies relevant parties of critical laboratory values obtained.

Calculates, enters, and/or verifies results of laboratory procedures.


Conducts all duties in a manner that safeguards patient confidentiality and refrains from disclosing any confidential information unless necessary for job performance.


Stays informed about advancements in Medical Technology by reading journals, texts, and technical bulletins; attending workshops and seminars; and engaging with local professional associations.

Exemplifies adherence to the CORE values of CHRISTUS Health.

Performs additional duties as assigned.

Qualifications:
Education/Skills


Bachelor's degree in a chemical, physical, biological, or clinical laboratory science or medical technology from a regionally accredited institution or an equivalent evaluation by an acceptable credentialing agency.

Experience


A minimum of five (5) years of experience as a Medical Technologist, Clinical Laboratory Scientist, Medical Laboratory Scientist, or Medical Laboratory Technician is required.

Five (5) years of full-time primary experience in the specific section of responsibility is required. Licenses, Registrations, or Certifications


Must provide proof of certification or certification eligibility for MT (ASCP), CLS (ASCP), MLS (ASCP), MT (AMT), CLS (NCA/ASCP), or MT (AAB).

If certification has an expiration date, it must be kept current.

Work Schedule:

TBD

Work Type:
Full Time
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