Customer Loyalty Coordinator

2 weeks ago


Cary, North Carolina, United States Sonic Automotive Full time
Position Overview

Sonic Automotive is seeking a dedicated Guest Loyalty Specialist to enhance our customer service experience. This role is pivotal in ensuring our guests feel valued and supported following their vehicle purchase.

Key Responsibilities
  • Manage and elevate the guest experience post-sale.
  • Collaborate closely with the Experience Manager to foster strong customer relationships.
  • Address guest inquiries and concerns effectively to maintain satisfaction.
  • Implement loyalty programs that encourage repeat business.
Qualifications

The ideal candidate will possess excellent communication skills and a passion for customer service. A background in automotive services or related fields is preferred.

Why Join Us?

At Sonic Automotive, we pride ourselves on delivering exceptional service and creating lasting relationships with our guests. If you are committed to enhancing customer loyalty and satisfaction, we encourage you to consider this opportunity.



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