Billing Coordinator and Administrative Support Specialist

1 week ago


Cleveland, Ohio, United States BELFOR Property Restoration Full time

BELFOR

RESTORING MORE THAN PROPERTY

At BELFOR Property Restoration, we understand the impact of disasters such as flooding, fires, and windstorms. Each year, countless clients depend on us to help them restore their lives, homes, and businesses. Our mission goes beyond mere restoration; we are dedicated to restoring lives.

With a team of specialists available in every major metropolitan area across the USA, we are prepared to respond at any time, day or night. Our commitment to delivering the fastest and highest quality service sets us apart in the industry.

The right response team can significantly influence the outcome of recovery efforts. In times of chaos, it is essential to partner with a company that has a proven history and strong relationships with leading insurance providers.

We are currently seeking qualified candidates for the following role. Team members at BELFOR are uniquely dedicated to not only restoring property but also to making a positive impact on the lives of those affected by disasters, regardless of their scale.

Position Overview

This role is integral to providing administrative assistance for both field and internal operations. Responsibilities include the collection and organization of documentation, conducting data audits, and managing data entry for Accounts Payable, Accounts Receivable, and Payroll processes. Key tasks will involve coordinating essential information and documentation among field personnel, the billing team, travel coordinators, and project managers, generating AR invoices, processing AP invoices, and handling weekly payroll tasks. Additional responsibilities may encompass supporting Project Manager(s), managing vendor relationships, maintaining W-9 forms, and performing general administrative functions. Given the sensitive nature of the information handled, discretion is paramount. Some travel may be required.

Essential Functions

  • Collaborate with field personnel, both remotely and in person, to gather daily timesheets, field documentation, receipts, and invoices.
  • Review, audit, and process field documentation for AR invoicing, expense reporting, and AP purposes.
  • Coordinate with the centralized billing team regarding invoicing schedules, draft reviews, and approvals.
  • Audit and communicate necessary revisions promptly to the billing team to ensure accurate and timely AR invoice production in accordance with billing protocols.
  • Adhere to strict billing confidentiality policies.
  • Assist Project Manager(s) with project-related tasks, including travel request coordination, vendor and supplier management, shipment tracking, and inventory oversight.
  • Communicate project cost and invoicing updates to Project Manager(s) as necessary.
  • Provide training to personnel responsible for field documentation production as needed.
  • Establish new vendors/subcontractors, ensuring compliance with all BELFOR requirements.
  • Distribute vendor packets, submit to Home Office, and enter approved information into the accounting system.
  • Conduct periodic audits of W-9 forms and Insurance Certificates.
  • Set up new customer information in the accounting system.
  • Ensure all payroll is completed and submitted by deadlines with the necessary approvals.
  • Create check requests and process them for mailing upon receipt.
  • Input job changes, update suppliers, and maintain COI information in the accounting system.
  • Perform other projects and duties as assigned.

Experience and Qualifications

  • High School Diploma or equivalent; Bachelor’s degree preferred.
  • Minimum of 2 years of administrative or accounting experience.
  • Fluency in English is required; Spanish fluency is a plus.
  • Advanced computer skills, particularly in Microsoft Office and Google products, with a focus on Excel/Sheets and Word/Docs.
  • Strong written and verbal communication abilities.
  • Attention to detail and a commitment to safeguarding sensitive information.
  • Ability to work under time constraints to meet specific deadlines.
  • Capacity to multitask and thrive in a fast-paced, team-oriented environment.

Physical Requirements

  • Occasional lifting of 5-40 lbs, unassisted (from 0-15% of the time).
  • Prolonged periods of sitting.
  • Manual dexterity required for keyboarding and other repetitive tasks.
  • Ability to bend, crouch, or stand as necessary.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.



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