Customer Support and Administrative Coordinator
2 weeks ago
We are looking for a dependable and enthusiastic customer support and administrative coordinator to become a part of our team. This role will focus on assisting clients who enroll in classes at our events while managing various administrative responsibilities to ensure smooth office operations.
Key Responsibilities:
- Handle incoming phone calls, respond to emails, and manage social media inquiries.
- Perform diverse administrative tasks including data entry, mail distribution, check processing, shipping, copying, and scanning.
- Organize volunteer schedules.
- Support the verification of class programs.
- Prepare registration materials for on-site events.
- Manage post-event documentation.
- Monitor and replenish office and event supplies.
- Supervise office maintenance and services.
- Carry out additional tasks as needed.
Qualifications and Skills:
- Detail-oriented with a strong focus on accuracy.
- Self-motivated, organized, and committed to meeting deadlines.
- Adaptable with the ability to prioritize tasks effectively.
- Capable of thriving in a fast-paced environment with minimal oversight.
- Skilled in managing multiple projects and prioritizing in a dynamic setting.
- Proficient in office software such as Microsoft Office, Outlook, SharePoint, or Google Docs, along with basic computer applications.
- Aptitude for quickly learning new software and systems.
- Experience or interest in sewing, quilting, or knitting is a plus, but not mandatory.
Work Schedule: Part-time, Monday to Friday
Physical Requirements: Some lifting, up to 30 lbs., may be necessary.
Company OverviewHoffman Media, LLC (HM) is a privately owned, prominent special-interest publisher located in Birmingham, Alabama. The company focuses on publications aimed at the women's market and a broad range of advertisers seeking print, online, and interactive platforms to connect with this desirable demographic. In addition to its publications, HM is expanding its consumer event operations and has a well-established ancillary products division.
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