Front Desk Coordinator
4 days ago
Familia Dental is a reputable dental practice that has been serving the community since 2008. Our mission is to provide high-quality dental care and exceptional patient service in a compassionate and caring environment.
Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team. The successful candidate will be responsible for providing exceptional patient service, managing patient records, and ensuring seamless communication between patients and our dental team.
Key Responsibilities- Front Desk Operations: Greet patients, check them in, and verify their insurance eligibility.
- Scheduling and Coordination: Schedule appointments, reschedule as needed, and collect payments for services provided.
- Record Keeping: Maintain accurate and up-to-date patient records, including demographic information, medical history, and treatment plans.
- Communication: Answer phone calls, respond to patient inquiries, and communicate with our dental team to ensure seamless care.
- Administrative Tasks: Perform various administrative tasks, such as data entry, filing, and mailings.
- Education: High school diploma or equivalent required.
- Experience: Previous experience in a dental office or customer service role preferred.
- Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and basic computer knowledge.
- Certifications: HIPAA and OSHA certifications required.
Familia Dental offers a competitive benefits package, including health, dental, and vision insurance, 401(k) retirement plan, paid holidays and time off, and access to financial advisors.
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Front Desk Coordinator
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