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Front Desk Coordinator

2 months ago

Milwaukee, Wisconsin, United States Familia Dental Full time
About Familia Dental

Familia Dental is a reputable dental practice that has been serving the community since 2008. Our mission is to provide high-quality dental care and exceptional patient service in a compassionate and caring environment.

Job Summary

We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team. The successful candidate will be responsible for providing exceptional patient service, managing patient records, and ensuring seamless communication between patients and our dental team.

Key Responsibilities:
  • Front Desk Operations: Greet patients, check them in, and verify their insurance eligibility.
  • Scheduling and Coordination: Schedule appointments, reschedule as needed, and collect payments for services provided.
  • Record Keeping: Maintain accurate and up-to-date patient records, including medical history, treatment plans, and billing information.
  • Communication: Answer phone calls, respond to patient inquiries, and communicate with our dental team to ensure seamless care.
  • Administrative Tasks: Perform various administrative tasks, such as data entry, filing, and supply management.
Requirements:
  • Excellent Communication Skills: Strong verbal and written communication skills to effectively interact with patients, staff, and insurance companies.
  • Organizational Skills: Ability to prioritize tasks, manage multiple responsibilities, and maintain accurate records.
  • Technical Skills: Basic computer knowledge and experience with dental management software.
  • Customer Service Skills: Provide exceptional patient service, respond to patient inquiries, and resolve issues in a professional and courteous manner.
Benefits:
  • Competitive Salary: A competitive salary and benefits package, including health, dental, and vision insurance.
  • Opportunities for Growth: Opportunities for professional growth and development within our organization.
  • Collaborative Work Environment: A collaborative and supportive work environment with a team of dedicated professionals.