Patient Services Associate I, Float

2 days ago


Camden, New Jersey, United States Jefferson Health Full time
Job Summary

The Patient Services Associate I plays a vital role in enhancing the patient experience by providing exceptional customer service and support in a fast-paced clinical environment.

Key Responsibilities
  • Verify patient demographic information and insurance details
  • Process arrival and departure activities, including check-in and check-out
  • Support the delivery of the Jefferson Experience by providing prompt and courteous treatment to patients and visitors
  • Interact with co-workers, visitors, and other staff in a professional manner
  • Adhere to HIPAA privacy and security requirements
Requirements
  • High School Diploma or equivalent required
  • Customer service and/or patient-facing healthcare experience preferred
Working Conditions

Covid vaccination is a requirement for employment at Jefferson for employees working at Jefferson's clinical entities or at the University.



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