Service Department Coordinator

3 days ago


Mount Pleasant, Utah, United States Starling Chevrolet - Mt. Pleasant Full time
Job Details

We are seeking an experienced Automotive Service Dispatcher to join our team at Starling Chevrolet - Mt. Pleasant.

The ideal candidate will have a strong background in the automotive industry and be able to work effectively in a fast-paced environment.

Key Responsibilities:

  • Dispatch work to technicians and review appointment loads to ensure efficient workflow.
  • Flag completed repair orders and review parts and authorization holds daily.
  • Review technician cause and corrections on repair orders and communicate with technicians as needed.
  • Assign Service Technicians to work orders based on skill set and geographic proximity for maximum efficiency.
  • Relay accurate information to technicians and manage administrative needs while they are in the field.
  • Document progress of each work order and bill customers according to job specifications.
  • Communicate service-related issues with Customer Service Representative and Management.
  • Maintain professionalism and establish customer rapport to encourage repeat business.

Requirements:

  • Previous automotive experience is required.
  • Candidates must be able to work well with both technicians and service advisors.
  • A strong background in a fast-paced high-volume work environment is essential.

Benefits:

  • Starting pay is based on experience.
  • We offer competitive benefits, including health insurance, paid time off, and more.
  • We are committed to providing a positive work environment and opportunities for growth.

Estimated Salary: $50,000 - $70,000 per year.



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