BDC Service Representative

5 days ago


Mount Pleasant, Utah, United States Starling Chevrolet - Mt. Pleasant Full time

Starling Chevrolet of Mt. Pleasant is a leading automotive dealership seeking an experienced BDC Service Representative to join our team.

Compensation and Benefits

We offer a competitive salary ranging from $45,000 to $60,000 per year, based on experience.

In addition to a lucrative compensation package, we provide excellent benefits, including medical, dental, and vision insurance, life insurance, 401k, paid vacation, holidays, and paid training.

About the Role

As a BDC Service Representative, you will be responsible for answering incoming service calls, scheduling appointments, and making outbound calls to customers.

You will also interact with customers and dealership departments, gather data for outgoing calls, and report to work promptly when scheduled.

This is a dynamic role that requires strong customer service skills, reliability, and the ability to work in a fast-paced environment.

Responsibilities
  • Answer all incoming service calls and make outbound calls to customers
  • Schedule service appointments and ensure timely follow-up with customers
  • Call customers to remind them of appointments and bring them into the dealership for service
  • Interact with customers and dealership departments to resolve issues and improve customer satisfaction
  • Gather data for outgoing calls and maintain accurate records
Requirements

To be successful in this role, you must have:

  • Excellent customer service skills and a strong telephone presence
  • Experience in a similar role or a background in customer-facing roles
  • Strong communication and interpersonal skills
  • The ability to work independently and as part of a team
  • Reliability and a commitment to reporting to work promptly when scheduled


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