Front Desk Operations Coordinator

4 days ago


Mount Pleasant, Utah, United States Shri Asapuri LLCDBA Quality Inn LLC Full time

We are seeking a highly skilled Front Desk Agent to join our team at Shri Asapuri LLC DBA Quality Inn LLC. This is a full-time position that requires excellent communication and organizational skills.

Job Summary:

  • We are looking for a Front Desk Agent who can provide exceptional customer service and ensure a smooth guest experience.

Responsibilities:

  • Register and assign rooms to guests in a timely and efficient manner.
  • Confirm phone and online reservations, ensuring accuracy and attention to detail.
  • Respond promptly to guest needs, requests, and complaints, resolving issues in a professional and courteous manner.
  • Collect payment from departing guests, managing cash handling and credit transactions with precision.
  • Maintain accurate records of occupied rooms and guests, ensuring data integrity and confidentiality.
  • Communicate pertinent guest information to designated departments, facilitating seamless operations.

Requirements:

  • A minimum of 1 year of experience in customer service, front desk service, or related fields.
  • Excellent written and verbal communication skills, with the ability to build rapport with guests and colleagues alike.
  • Strong organizational skills, with the ability to multitask and prioritize tasks effectively.

Salary Range: $40,000 - $50,000 per annum, depending on experience and qualifications.



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