Referral Coordinator

2 days ago


New Orleans, Louisiana, United States Ochsner Health Full time
Job Summary

We are seeking a highly skilled Referral Coordinator to join our team at Ochsner Health. As a Referral Coordinator, you will play a critical role in supporting the Tobacco Cessation Clinics across our system with minimal supervision. Your primary responsibilities will include scheduling appointments, registering patients with correct patient accounts for the Tobacco trust, and communicating with patients referred to the Cessation Clinics.

Key Responsibilities
  • Manage patient referrals to Ochsner Tobacco Cessation Clinics
  • Coordinate appointments to Ochsner Tobacco cessation clinics
  • Ensure accurate registration and eligibility of patients with appropriate guarantor accounts
  • Act as customer service liaison between Cessation clinics and patients
  • Support the Tobacco Cessation program's goals and objectives
Requirements
  • High School diploma or equivalent
  • 3 years of relevant experience in customer service, patient registration, and appointment scheduling
  • Knowledge of Epic system (registration and scheduling) preferred
Preferred Qualifications
  • Proficiency with Microsoft Office Suite (Word, Excel, Access, etc.)
  • Effective verbal and written communication skills
  • Strong interpersonal skills
  • Good judgment skills
  • Good organization and time management skills
What We Offer

Ochsner Health is committed to providing a work environment that is inclusive, equitable, and respectful of all employees. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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