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Optometry Office Coordinator
2 months ago
At St. Thomas Community Health Center, we are seeking a highly organized and detail-oriented Optometry Office Coordinator to join our team. This role plays a crucial part in ensuring the smooth operation of our optometry office, handling front desk duties, referrals, and scheduling appointments for patients.
Key Responsibilities:- Greet and welcome patients and visitors in a friendly and professional manner.
- Answer phone calls, respond to messages and emails within 24 hours.
- Schedule appointments for patients, including confirming upcoming appointments.
- Collect and verify patient information.
- Handle incoming referrals from primary care physicians or other healthcare providers.
- Coordinate with the insurance verifier for patients' coverage details.
- Triage patient calls and requests, guiding them to the assistant as needed.
- High school diploma or equivalent.
- Proven experience in a similar role.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to maintain confidentiality and handle sensitive patient information.
- Medical
- Dental
- Vision
- Life Insurance
- Accidental Death & Dismemberment
- Short-Term Disability
- Long-Term Disability
- PTO
- 401K
- Paid Holidays
